Bumps [@faker-js/faker](https://github.com/faker-js/faker) from 9.9.0 to 10.5.0. <details> <summary>Release notes</summary> <p><em>Sourced from <a href="https://github.com/faker-js/faker/releases">@faker-js/faker's releases</a>.</em></p> <blockquote> <h2>v10.5.0</h2> <h2>What's Changed</h2> <ul> <li>docs: fix contribution git commands by <a href="https://github.com/hiSandog"><code>@hiSandog</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3770">faker-js/faker#3770</a></li> <li>infra: trusted publishing via OIDC token by <a href="https://github.com/Shinigami92"><code>@Shinigami92</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3743">faker-js/faker#3743</a></li> <li>docs: add favicon by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/2853">faker-js/faker#2853</a></li> <li>chore(deps): update eslint (major) by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3753">faker-js/faker#3753</a></li> <li>infra: migrate to tsdown by <a href="https://github.com/Shinigami92"><code>@Shinigami92</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3558">faker-js/faker#3558</a></li> <li>chore(deps): update all non-major dependencies by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3776">faker-js/faker#3776</a></li> <li>chore(deps): update codecov/codecov-action action to v6 by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3777">faker-js/faker#3777</a></li> <li>chore(deps): update dependency typescript-eslint to v8.57.2 by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3778">faker-js/faker#3778</a></li> <li>chore(deps): update vitest by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3779">faker-js/faker#3779</a></li> <li>chore(deps): update dependency typescript-eslint to v8.58.0 by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3780">faker-js/faker#3780</a></li> <li>chore(deps): update devdependencies by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3781">faker-js/faker#3781</a></li> <li>docs: instructions to solve v10 compatibility issues with jest by <a href="https://github.com/pkuczynski"><code>@pkuczynski</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3616">faker-js/faker#3616</a></li> <li>infra: update cypress config by <a href="https://github.com/Shinigami92"><code>@Shinigami92</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3782">faker-js/faker#3782</a></li> <li>fix(locale): changed farsi phone locales to correct ones by <a href="https://github.com/Javid-Izadfar"><code>@Javid-Izadfar</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3775">faker-js/faker#3775</a></li> <li>feat(location): add postal address generation by <a href="https://github.com/matthewmayer"><code>@matthewmayer</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3760">faker-js/faker#3760</a></li> <li>feat(locale): add sl_SI locale, location module by <a href="https://github.com/ZigaVukcevicDev"><code>@ZigaVukcevicDev</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3652">faker-js/faker#3652</a></li> <li>fix(locale): phone numbers for en_AU by <a href="https://github.com/hiSandog"><code>@hiSandog</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3788">faker-js/faker#3788</a></li> <li>feat(phone): mobile style for phone.number by <a href="https://github.com/matthewmayer"><code>@matthewmayer</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3583">faker-js/faker#3583</a></li> <li>fix(locale): typo in de_CH last name by <a href="https://github.com/rbuetzer"><code>@rbuetzer</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3799">faker-js/faker#3799</a></li> <li>chore(deps): lock file maintenance by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3774">faker-js/faker#3774</a></li> <li>feat(locale): add Farsi airline module locale by <a href="https://github.com/Javid-Izadfar"><code>@Javid-Izadfar</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3789">faker-js/faker#3789</a></li> <li>feat(date): add ability to provide year range for <code>past</code> and <code>future</code> by <a href="https://github.com/xDivisionByZerox"><code>@xDivisionByZerox</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3783">faker-js/faker#3783</a></li> <li>feat(locale): add mn_MN_cyrl (Mongolian) locale by <a href="https://github.com/btseee"><code>@btseee</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3796">faker-js/faker#3796</a></li> <li>feat: introduce FakerCore by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/2838">faker-js/faker#2838</a></li> <li>docs: fix typo in internet.mac parameter by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3801">faker-js/faker#3801</a></li> <li>chore: reformat person.bio by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3803">faker-js/faker#3803</a></li> <li>fix(food): correct fruit and vegetable locale data by <a href="https://github.com/hiSandog"><code>@hiSandog</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3800">faker-js/faker#3800</a></li> <li>feat(locale): improved en_IE postal_address by <a href="https://github.com/matthewmayer"><code>@matthewmayer</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3797">faker-js/faker#3797</a></li> <li>feat(locale): Add postal_address and improved secondary_address for es by <a href="https://github.com/matthewmayer"><code>@matthewmayer</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3798">faker-js/faker#3798</a></li> <li>docs(image): remove deprecated urlLoremFlickr from module overview by <a href="https://github.com/hiSandog"><code>@hiSandog</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3807">faker-js/faker#3807</a></li> <li>fix: link release checklist in release PR workflow by <a href="https://github.com/hiSandog"><code>@hiSandog</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3802">faker-js/faker#3802</a></li> <li>chore(deps): lock file maintenance by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3806">faker-js/faker#3806</a></li> <li>chore(deps): update dependency sanitize-html to v2.17.3 [security] by <a href="https://github.com/renovate"><code>@renovate</code></a>[bot] in <a href="https://redirect.github.com/faker-js/faker/pull/3814">faker-js/faker#3814</a></li> <li>feat(number): add distributor functions by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3375">faker-js/faker#3375</a></li> <li>refactor(location): simplify locale access by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3809">faker-js/faker#3809</a></li> <li>test(person): cleanup tests by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3804">faker-js/faker#3804</a></li> <li>chore: import types from the source file directly by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3805">faker-js/faker#3805</a></li> <li>docs(image): link to tracking issue by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3815">faker-js/faker#3815</a></li> <li>docs: render multiple <a href="https://github.com/example"><code>@example</code></a> blocks as tabbed code groups by <a href="https://github.com/Shinigami92"><code>@Shinigami92</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3817">faker-js/faker#3817</a></li> <li>feat(locale): Add more realistic Greek address data by <a href="https://github.com/matthewmayer"><code>@matthewmayer</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3792">faker-js/faker#3792</a></li> <li>fix(finance): routingNumber now uses real FederalReserveRoutingSymbol from lookup table. by <a href="https://github.com/woldaker"><code>@woldaker</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3429">faker-js/faker#3429</a></li> <li>feat(locale): add color to cy by <a href="https://github.com/IestynGage"><code>@IestynGage</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3816">faker-js/faker#3816</a></li> <li>fix(locale): remove citation brackets from snake names by <a href="https://github.com/AustralianRaven"><code>@AustralianRaven</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3822">faker-js/faker#3822</a></li> <li>fix(helpers): ignore wrapper characters in fromRegExp by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3795">faker-js/faker#3795</a></li> <li>refactor(core): expose core.locale as LocaleProxy by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3820">faker-js/faker#3820</a></li> <li>docs: fix typos in jsdocs by <a href="https://github.com/ST-DDT"><code>@ST-DDT</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3823">faker-js/faker#3823</a></li> <li>feat(locale): add Welsh (cy) sex definitions by <a href="https://github.com/IestynGage"><code>@IestynGage</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3824">faker-js/faker#3824</a></li> <li>docs: change link in GitHub PR template by <a href="https://github.com/IestynGage"><code>@IestynGage</code></a> in <a href="https://redirect.github.com/faker-js/faker/pull/3826">faker-js/faker#3826</a></li> </ul> <!-- raw HTML omitted --> </blockquote> <p>... (truncated)</p> </details> <details> <summary>Changelog</summary> <p><em>Sourced from <a href="https://github.com/faker-js/faker/blob/next/CHANGELOG.md">@faker-js/faker's changelog</a>.</em></p> <blockquote> <h2><a href="https://github.com/faker-js/faker/compare/v10.4.0...v10.5.0">10.5.0</a> (2026-06-17)</h2> <h3>New Locales</h3> <ul> <li><strong>locale:</strong> add color to cy (<a href="https://redirect.github.com/faker-js/faker/issues/3816">#3816</a>) (<a href="5a6379f280">5a6379f</a>)</li> <li><strong>locale:</strong> add Farsi airline module locale (<a href="https://redirect.github.com/faker-js/faker/issues/3789">#3789</a>) (<a href="f4a1c3e51a">f4a1c3e</a>)</li> <li><strong>locale:</strong> add mn_MN_cyrl (Mongolian) locale (<a href="https://redirect.github.com/faker-js/faker/issues/3796">#3796</a>) (<a href="d17c0f1fe2">d17c0f1</a>)</li> <li><strong>locale:</strong> Add more realistic Greek address data (<a href="https://redirect.github.com/faker-js/faker/issues/3792">#3792</a>) (<a href="6153eb7768">6153eb7</a>)</li> <li><strong>locale:</strong> Add postal_address and improved secondary_address for es (<a href="https://redirect.github.com/faker-js/faker/issues/3798">#3798</a>) (<a href="6c2a0abd30">6c2a0ab</a>)</li> <li><strong>locale:</strong> add sl_SI locale, location module (<a href="https://redirect.github.com/faker-js/faker/issues/3652">#3652</a>) (<a href="28d4f7cc28">28d4f7c</a>)</li> <li><strong>locale:</strong> add Welsh (cy) animal type definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3842">#3842</a>) (<a href="50a5ec9477">50a5ec9</a>)</li> <li><strong>locale:</strong> add Welsh (cy) book format definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3846">#3846</a>) (<a href="https://redirect.github.com/faker-js/faker/issues/3846">#3846</a>) (<a href="2b32d6ef02">2b32d6e</a>)</li> <li><strong>locale:</strong> add Welsh (cy) building numbers definition (<a href="https://redirect.github.com/faker-js/faker/issues/3892">#3892</a>) (<a href="4996a2b477">4996a2b</a>)</li> <li><strong>locale:</strong> add Welsh (cy) city name definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3884">#3884</a>) (<a href="ac36c222c5">ac36c22</a>)</li> <li><strong>locale:</strong> add Welsh (cy) continents definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3880">#3880</a>) (<a href="03a1682727">03a1682</a>)</li> <li><strong>locale:</strong> add Welsh (cy) county definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3849">#3849</a>) (<a href="f51d28a3c6">f51d28a</a>)</li> <li><strong>locale:</strong> add Welsh (cy) direction definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3840">#3840</a>) (<a href="d862071c60">d862071</a>)</li> <li><strong>locale:</strong> add Welsh (cy) internet domain suffix definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3865">#3865</a>) (<a href="https://redirect.github.com/faker-js/faker/issues/3865">#3865</a>) (<a href="fb2e2cbe3d">fb2e2cb</a>)</li> <li><strong>locale:</strong> add Welsh (cy) phone number definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3878">#3878</a>) (<a href="70994dbf77">70994db</a>)</li> <li><strong>locale:</strong> add Welsh (cy) postal address definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3850">#3850</a>) (<a href="e72fd7c0d7">e72fd7c</a>)</li> <li><strong>locale:</strong> add Welsh (cy) postcode definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3851">#3851</a>) (<a href="1afbd59cc1">1afbd59</a>)</li> <li><strong>locale:</strong> add Welsh (cy) sex definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3824">#3824</a>) (<a href="6f29eb7548">6f29eb7</a>)</li> <li><strong>locale:</strong> add Welsh (cy) state definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3891">#3891</a>) (<a href="https://redirect.github.com/faker-js/faker/issues/3891">#3891</a>) (<a href="606d47c1c5">606d47c</a>)</li> <li><strong>locale:</strong> add Welsh (cy) street name definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3889">#3889</a>) (<a href="143789efb3">143789e</a>)</li> <li><strong>locale:</strong> add Welsh (cy) vehicle fuel definitions (<a href="https://redirect.github.com/faker-js/faker/issues/3845">#3845</a>) (<a href="29c918a2be">29c918a</a>)</li> <li><strong>locale:</strong> extend tr person last names (<a href="https://redirect.github.com/faker-js/faker/issues/3839">#3839</a>) (<a href="f433771252">f433771</a>)</li> <li><strong>locale:</strong> improved en_GB postcodes (<a href="https://redirect.github.com/faker-js/faker/issues/3864">#3864</a>) (<a href="a4e503989a">a4e5039</a>)</li> <li><strong>locale:</strong> improved en_IE postal_address (<a href="https://redirect.github.com/faker-js/faker/issues/3797">#3797</a>) (<a href="fb3ffd373b">fb3ffd3</a>)</li> </ul> <h3>Features</h3> <ul> <li>add first standalone module functions (<a href="https://redirect.github.com/faker-js/faker/issues/3818">#3818</a>) (<a href="5d4f5ded06">5d4f5de</a>)</li> <li><strong>date:</strong> add ability to provide date range for <code>recent</code> and <code>soon</code> (<a href="https://redirect.github.com/faker-js/faker/issues/3844">#3844</a>) (<a href="0bc038d5ca">0bc038d</a>)</li> <li><strong>date:</strong> add ability to provide year range for <code>past</code> and <code>future</code> (<a href="https://redirect.github.com/faker-js/faker/issues/3783">#3783</a>) (<a href="237e7dc34a">237e7dc</a>)</li> <li><strong>food:</strong> expand plant-based dish and pattern variety (<a href="https://redirect.github.com/faker-js/faker/issues/3887">#3887</a>) (<a href="5eaf729128">5eaf729</a>)</li> <li>introduce FakerCore (<a href="https://redirect.github.com/faker-js/faker/issues/2838">#2838</a>) (<a href="68e15d7e33">68e15d7</a>)</li> <li><strong>location:</strong> add postal address generation (<a href="https://redirect.github.com/faker-js/faker/issues/3760">#3760</a>) (<a href="753bec682d">753bec6</a>)</li> <li><strong>number:</strong> add distributor functions (<a href="https://redirect.github.com/faker-js/faker/issues/3375">#3375</a>) (<a href="325e402dfd">325e402</a>)</li> <li><strong>phone:</strong> mobile style for phone.number (<a href="https://redirect.github.com/faker-js/faker/issues/3583">#3583</a>) (<a href="cd5953b5bf">cd5953b</a>)</li> </ul> <h3>Bug Fixes</h3> <ul> <li><strong>date:</strong> incorrect date boundary in past and future (<a href="https://redirect.github.com/faker-js/faker/issues/3827">#3827</a>) (<a href="0446411f6d">0446411</a>)</li> <li><strong>finance:</strong> routingNumber now uses real FederalReserveRoutingSymbol from lookup table. (<a href="https://redirect.github.com/faker-js/faker/issues/3429">#3429</a>) (<a href="c53c1fefb6">c53c1fe</a>)</li> <li><strong>food:</strong> correct fruit and vegetable locale data (<a href="https://redirect.github.com/faker-js/faker/issues/3800">#3800</a>) (<a href="30a812a52e">30a812a</a>)</li> <li>handle single-character fromRegExp patterns (<a href="https://redirect.github.com/faker-js/faker/issues/3877">#3877</a>) (<a href="ec6cc3bbfd">ec6cc3b</a>)</li> <li><strong>helpers:</strong> ignore wrapper characters in fromRegExp (<a href="https://redirect.github.com/faker-js/faker/issues/3795">#3795</a>) (<a href="9e2c0e391b">9e2c0e3</a>)</li> </ul> <!-- raw HTML omitted --> </blockquote> <p>... (truncated)</p> </details> <details> <summary>Commits</summary> <ul> <li><a href="5fb3b2d67c"><code>5fb3b2d</code></a> chore(release): 10.5.0 (<a href="https://redirect.github.com/faker-js/faker/issues/3898">#3898</a>)</li> <li><a href="f89348f34a"><code>f89348f</code></a> chore(deps): lock file maintenance (<a href="https://redirect.github.com/faker-js/faker/issues/3861">#3861</a>)</li> <li><a href="e157511b6c"><code>e157511</code></a> chore(deps): pin dependencies (<a href="https://redirect.github.com/faker-js/faker/issues/3896">#3896</a>)</li> <li><a href="77dbfae4e8"><code>77dbfae</code></a> chore(deps): update prettier to v3.8.4 (<a href="https://redirect.github.com/faker-js/faker/issues/3893">#3893</a>)</li> <li><a href="123193a602"><code>123193a</code></a> chore(deps): update pnpm/action-setup action to v6 (<a href="https://redirect.github.com/faker-js/faker/issues/3894">#3894</a>)</li> <li><a href="8244a24aff"><code>8244a24</code></a> chore(deps): update devdependencies (<a href="https://redirect.github.com/faker-js/faker/issues/3871">#3871</a>)</li> <li><a href="68bc79a748"><code>68bc79a</code></a> chore(deps): update eslint (major) (<a href="https://redirect.github.com/faker-js/faker/issues/3875">#3875</a>)</li> <li><a href="e43b21bfb3"><code>e43b21b</code></a> chore(deps): update all non-major dependencies (<a href="https://redirect.github.com/faker-js/faker/issues/3870">#3870</a>)</li> <li><a href="b6aca312d7"><code>b6aca31</code></a> chore(deps): update vitest (<a href="https://redirect.github.com/faker-js/faker/issues/3872">#3872</a>)</li> <li><a href="a7e8c4f2c8"><code>a7e8c4f</code></a> chore(deps): update mcr.microsoft.com/devcontainers/typescript-node:24 docker...</li> <li>Additional commits viewable in <a href="https://github.com/faker-js/faker/compare/v9.9.0...v10.5.0">compare view</a></li> </ul> </details> <details> <summary>Maintainer changes</summary> <p>This version was pushed to npm by <a href="https://www.npmjs.com/~GitHub%20Actions">GitHub Actions</a>, a new releaser for <code>@faker-js/faker</code> since your current version.</p> </details> <br /> [](https://docs.github.com/en/github/managing-security-vulnerabilities/about-dependabot-security-updates#about-compatibility-scores) Dependabot will resolve any conflicts with this PR as long as you don't alter it yourself. You can also trigger a rebase manually by commenting `@dependabot rebase`. [//]: # (dependabot-automerge-start) [//]: # (dependabot-automerge-end) --- <details> <summary>Dependabot commands and options</summary> <br /> You can trigger Dependabot actions by commenting on this PR: - `@dependabot rebase` will rebase this PR - `@dependabot recreate` will recreate this PR, overwriting any edits that have been made to it - `@dependabot show <dependency name> ignore conditions` will show all of the ignore conditions of the specified dependency - `@dependabot ignore this major version` will close this PR and stop Dependabot creating any more for this major version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this minor version` will close this PR and stop Dependabot creating any more for this minor version (unless you reopen the PR or upgrade to it yourself) - `@dependabot ignore this dependency` will close this PR and stop Dependabot creating any more for this dependency (unless you reopen the PR or upgrade to it yourself) You can disable automated security fix PRs for this repo from the [Security Alerts page](https://github.com/chatwoot/chatwoot/network/alerts). </details> Signed-off-by: dependabot[bot] <support@github.com> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com> Co-authored-by: Sony Mathew <sony@chatwoot.com>
Chatwoot
The modern customer support platform, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Chatwoot is the modern, open-source, and self-hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels.
✨ Captain – AI Agent for Support
Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent workload—ensuring customers get instant, accurate answers. With Captain, your team can focus on complex conversations while routine questions are resolved automatically. Read more about Captain here.
💬 Omnichannel Support Desk
Chatwoot centralizes all customer conversations into one powerful inbox, no matter where your customers reach out from. It supports live chat on your website, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line, SMS etc.
📚 Help center portal
Publish help articles, FAQs, and guides through the built-in Help Center Portal. Enable customers to find answers on their own, reduce repetitive queries, and keep your support team focused on more complex issues.
🗂️ Other features
Collaboration & Productivity
- Private Notes and @mentions for internal team discussions.
- Labels to organize and categorize conversations.
- Keyboard Shortcuts and a Command Bar for quick navigation.
- Canned Responses to reply faster to frequently asked questions.
- Auto-Assignment to route conversations based on agent availability.
- Multi-lingual Support to serve customers in multiple languages.
- Custom Views and Filters for better inbox organization.
- Business Hours and Auto-Responders to manage response expectations.
- Teams and Automation tools for scaling support workflows.
- Agent Capacity Management to balance workload across the team.
Customer Data & Segmentation
- Contact Management with profiles and interaction history.
- Contact Segments and Notes for targeted communication.
- Campaigns to proactively engage customers.
- Custom Attributes for storing additional customer data.
- Pre-Chat Forms to collect user information before starting conversations.
Integrations
- Slack Integration to manage conversations directly from Slack.
- Dialogflow Integration for chatbot automation.
- Dashboard Apps to embed internal tools within Chatwoot.
- Shopify Integration to view and manage customer orders right within Chatwoot.
- Use Google Translate to translate messages from your customers in realtime.
- Create and manage Linear tickets within Chatwoot.
Reports & Insights
- Live View of ongoing conversations for real-time monitoring.
- Conversation, Agent, Inbox, Label, and Team Reports for operational visibility.
- CSAT Reports to measure customer satisfaction.
- Downloadable Reports for offline analysis and reporting.
Documentation
Detailed documentation is available at chatwoot.com/help-center.
Translation process
The translation process for Chatwoot web and mobile app is managed at https://translate.chatwoot.com using Crowdin. Please read the translation guide for contributing to Chatwoot.
Branching model
We use the git-flow branching model. The base branch is develop.
If you are looking for a stable version, please use the master or tags labelled as v1.x.x.
Deployment
Heroku one-click deploy
Deploying Chatwoot to Heroku is a breeze. It's as simple as clicking this button:
Follow this link to understand setting the correct environment variables for the app to work with all the features. There might be breakages if you do not set the relevant environment variables.
DigitalOcean 1-Click Kubernetes deployment
Chatwoot now supports 1-Click deployment to DigitalOcean as a kubernetes app.
Other deployment options
For other supported options, checkout our deployment page.
Security
Looking to report a vulnerability? Please refer our SECURITY.md file.
Community
If you need help or just want to hang out, come, say hi on our Discord server.
Contributors
Thanks goes to all these wonderful people:
Chatwoot © 2017-2026, Chatwoot Inc - Released under the MIT License.