Merge pull request #3841 from frappe/ci/pilot-prebuilt-assets

ci: Publish prebuilt assets for Pilot

.eslintrc.js

@@ -1,18 +1,24 @@
-module.exports = {
-	env: {
-		browser: true,
-		es2021: true,
-		node: true,
-	},
-	extends: [
-		"eslint:recommended",
-		"plugin:json/recommended",
-		"plugin:vue/vue3-recommended",
-		"plugin:tailwindcss/recommended",
-		"plugin:prettier/recommended",
-	],
-	parserOptions: {
-		ecmaVersion: "latest",
-		sourceType: "module",
-	},
+export default {
+  env: {
+    browser: true,
+    es2021: true,
+    node: true,
+  },
+  extends: [
+    "eslint:recommended",
+    "plugin:@typescript-eslint/recommended",
+    "plugin:json/recommended",
+    "plugin:vue/vue3-recommended",
+    "plugin:tailwindcss/recommended",
+    "plugin:prettier/recommended",
+  ],
+  parserOptions: {
+    ecmaVersion: "latest",
+    sourceType: "module",
+    parser: "@typescript-eslint/parser",
+  },
+  rules: {
+    "tailwindcss/no-custom-classname": "off",
+    "vue/multi-word-component-names": "off",
+  },
 };

.flake8

@@ -0,0 +1,37 @@
+[flake8]
+ignore =
+    E121,
+    E126,
+    E127,
+    E128,
+    E203,
+    E225,
+    E226,
+    E231,
+    E241,
+    E251,
+    E261,
+    E265,
+    E302,
+    E303,
+    E305,
+    E402,
+    E501,
+    E741,
+    W291,
+    W292,
+    W293,
+    W391,
+    W503,
+    W504,
+    F403,
+    B007,
+    B950,
+    W191,
+    E124, # closing bracket, irritating while writing QB code
+    E131, # continuation line unaligned for hanging indent
+    E123, # closing bracket does not match indentation of opening bracket's line
+    E101, # ensured by use of black
+
+max-line-length = 200
+exclude=.github/helper/semgrep_rules

.git-blame-ignore-revs

@@ -0,0 +1,13 @@
+# Since version 2.23 (released in August 2019), git-blame has a feature
+# to ignore or bypass certain commits.
+#
+# This file contains a list of commits that are not likely what you
+# are looking for in a blame, such as mass reformatting or renaming.
+# You can set this file as a default ignore file for blame by running
+# the following command.
+#
+# $ git config blame.ignoreRevsFile .git-blame-ignore-revs
+
+# bulk formatting
+b7fb25fe7c784c4dcf639cf954445ac8452a85d9
+353aaae07a5f56c5686caa79ce5d1e2e1544494a

.github/ISSUE_TEMPLATE/bug_report.yaml

@@ -0,0 +1,58 @@
+---
+name: Bug Report
+description: Report a bug encountered while using Frappe Helpdesk
+labels: ["bug"]
+
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Welcome to Frappe Helpdesk issue tracker! Before creating an issue, please consider the following:
+
+        1. This tracker should only be used to report bugs and request features / enhancements to Frappe Helpdesk
+            - For questions and general support, checkout the [documentation](https://docs.frappe.io/helpdesk) or use the [forum](https://discuss.frappe.io) to get inputs from the open source community.
+            - For documentation issues, propose edit on the [documentation site](https://docs.frappe.io/helpdesk) directly.
+        2. When making a bug report, make sure you provide all required information. The easier it is for
+           maintainers to reproduce, the faster it'll be fixed.
+        3. If you think you know what the reason for the bug is, share it with us. Maybe put in a PR 😉
+
+  - type: textarea
+    id: bug-info
+    attributes:
+      label: Information about bug
+      description: Also tell us, what did you expect to happen? If applicable, add screenshots to help explain your problem.
+      placeholder: Please provide as much information as possible.
+    validations:
+      required: true
+
+  - type: textarea
+    id: exact-version
+    attributes:
+      label: Version
+      description: Share exact version number of Frappe, and Frappe Helpdesk you are using.
+      placeholder: |
+        Frappe version -
+        Frappe Helpdesk version -
+    validations:
+      required: true
+
+  - type: dropdown
+    id: install-method
+    attributes:
+      label: Installation method
+      options:
+        - docker
+        - easy-install
+        - manual install
+        - FrappeCloud
+    validations:
+      required: false
+
+  - type: textarea
+    id: logs
+    attributes:
+      label: Relevant log output / Stack trace / Full Error Message.
+      description: Please copy and paste any relevant log output. This will be automatically formatted.
+      render: shell
+
+...

.github/ISSUE_TEMPLATE/feature_request.yaml

@@ -0,0 +1,50 @@
+---
+name: Feature Request
+description: Suggest an idea to improve Frappe Helpdesk
+labels: ["feature-request"]
+
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Welcome to Frappe Helpdesk issue tracker! Before submitting a request, please consider the following:
+
+        1. This tracker should only be used to report bugs and request features / enhancements to Frappe Helpdesk
+            - For questions and general support, checkout the [documentation](https://docs.frappe.io/helpdesk) or use the [forum](https://discuss.frappe.io) to get inputs from the open source community.
+        2. Use the search function before creating a new issue. Duplicates will be closed and directed to
+          the original discussion.
+        3. When making a feature request, make sure to be as verbose as possible. The better you convey your message, the greater the drive to make it happen.
+
+
+        Please keep in mind that we get many many requests and we can't possibly work on all of them, we prioritize development based on the goals of the product and organization. Feature requests are still welcome as it helps us in research when we do decide to work on the requested feature.
+
+        If you're in urgent need to a feature, please try the following channels to get paid developments done quickly:
+        1. Certified Frappe partners: https://frappe.io/partners
+        2. Developer community on Frappe forums: https://discuss.frappe.io/c/developers/5
+        3. Telegram group for Frappe Helpdesk development work: https://t.me/+eBnEZm7urwEwYTc1
+
+  - type: textarea
+    id: problem-info
+    attributes:
+      label: Is your feature request related to a problem? Please describe.
+      description: A clear and concise description of what the problem is. Eg. I'm always frustrated when [...]
+      placeholder: Please provide as much information as possible.
+
+  - type: textarea
+    id: solution-info
+    attributes:
+      label: Describe the solution you'd like
+      description: A clear and concise description of what you want to happen.
+
+  - type: textarea
+    id: alternatives-info
+    attributes:
+      label: Describe the alternatives you've considered
+      description: A clear and concise description of any alternative solutions or features you've considered.
+
+  - type: textarea
+    id: additional-info
+    attributes:
+      label: Additional context
+      description: Add any other context or screenshots about the feature request here.
+...

.github/hd-logo.svg

@@ -0,0 +1,4 @@
+<svg width="118" height="118" viewBox="0 0 118 118" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path d="M93.9278 0H23.1013C10.3428 0 0 10.3428 0 23.1013V93.9278C0 106.686 10.3428 117.029 23.1013 117.029H93.9278C106.686 117.029 117.029 106.686 117.029 93.9278V23.1013C117.029 10.3428 106.686 0 93.9278 0Z" fill="#7D42FB"/>
+<path d="M95.9759 50.8753V27.8265L21 27.8265V38.3271H85.5278V48.3027C81.3275 49.5103 78.2824 53.3955 78.2824 57.9632C78.2824 62.531 81.3275 66.3637 85.5278 67.5713V77.5468H31.5006V50.1403H21V88.0474H96.0284V64.9986L89.7805 60.5359V55.3906L96.0284 50.9278L95.9759 50.8753Z" fill="#EDF7FF"/>
+</svg>

.github/helpers/.flake8_strict

@@ -0,0 +1,73 @@
+[flake8]
+ignore =
+    B007,
+    B009,
+    B010,
+    B950,
+    E101,
+    E111,
+    E114,
+    E116,
+    E117,
+    E121,
+    E122,
+    E123,
+    E124,
+    E125,
+    E126,
+    E127,
+    E128,
+    E131,
+    E201,
+    E202,
+    E203,
+    E211,
+    E221,
+    E222,
+    E223,
+    E224,
+    E225,
+    E226,
+    E228,
+    E231,
+    E241,
+    E242,
+    E251,
+    E261,
+    E262,
+    E265,
+    E266,
+    E271,
+    E272,
+    E273,
+    E274,
+    E301,
+    E302,
+    E303,
+    E305,
+    E306,
+    E402,
+    E501,
+    E502,
+    E701,
+    E702,
+    E703,
+    E741,
+    F403,
+    W191,
+    W291,
+    W292,
+    W293,
+    W391,
+    W503,
+    W504,
+    E711,
+    E129,
+    F841,
+    E713,
+    E712,
+    B023
+
+
+max-line-length = 200
+exclude=.github/helper/semgrep_rules,test_*.py

.github/helpers/install.sh

@@ -4,36 +4,34 @@ set -e
 
 cd ~ || ex
 
-sudo apt update && sudo apt install redis-server libcups2-dev
+sudo apt update
+sudo apt remove mysql-server mysql-client
+sudo apt install libcups2-dev redis-server mariadb-client libmariadb-dev
 
 pip install frappe-bench
-
-git clone "https://github.com/frappe/frappe" --branch "develop" --depth 1
+git clone "https://github.com/frappe/frappe" --branch "develop" --depth 1 
 bench init --skip-assets --frappe-path ~/frappe --python "$(which python)" frappe-bench
 
 mkdir ~/frappe-bench/sites/test_site
 
 cp -r "${GITHUB_WORKSPACE}/.github/helpers/site_config_mariadb.json" ~/frappe-bench/sites/test_site/site_config.json
 
-mysql --host 127.0.0.1 --port 3306 -u root -proot -e "SET GLOBAL character_set_server = 'utf8mb4'"
-mysql --host 127.0.0.1 --port 3306 -u root -proot -e "SET GLOBAL collation_server = 'utf8mb4_unicode_ci'"
-mysql --host 127.0.0.1 --port 3306 -u root -proot -e "CREATE USER 'test_frappe'@'localhost' IDENTIFIED BY 'test_frappe'"
-mysql --host 127.0.0.1 --port 3306 -u root -proot -e "CREATE DATABASE test_frappe"
-mysql --host 127.0.0.1 --port 3306 -u root -proot -e "GRANT ALL PRIVILEGES ON \`test_frappe\`.* TO 'test_frappe'@'localhost'"
-mysql --host 127.0.0.1 --port 3306 -u root -proot -e "FLUSH PRIVILEGES"
+mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "SET GLOBAL character_set_server = 'utf8mb4'"
+mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "SET GLOBAL collation_server = 'utf8mb4_unicode_ci'"
+
+mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "CREATE USER 'test_frappe'@'localhost' IDENTIFIED BY 'test_frappe'"
+mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "CREATE DATABASE test_frappe"
+mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "GRANT ALL PRIVILEGES ON \`test_frappe\`.* TO 'test_frappe'@'localhost'"
+
+mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "FLUSH PRIVILEGES"
 
 install_whktml() {
-	if [ "$(lsb_release -rs)" = "22.04" ]; then
-		wget -O /tmp/wkhtmltox.deb https://github.com/wkhtmltopdf/packaging/releases/download/0.12.6.1-2/wkhtmltox_0.12.6.1-2.jammy_amd64.deb
-		sudo apt install /tmp/wkhtmltox.deb
-	else
-		echo "Please update this script to support wkhtmltopdf for $(lsb_release -ds)"
-		exit 1
-	fi
+    wget -O /tmp/wkhtmltox.tar.xz https://github.com/frappe/wkhtmltopdf/raw/master/wkhtmltox-0.12.3_linux-generic-amd64.tar.xz
+    tar -xf /tmp/wkhtmltox.tar.xz -C /tmp
+    sudo mv /tmp/wkhtmltox/bin/wkhtmltopdf /usr/local/bin/wkhtmltopdf
+    sudo chmod o+x /usr/local/bin/wkhtmltopdf
 }
 install_whktml &
-wkpid=$!
-
 
 cd ~/frappe-bench || exit
 
@@ -42,11 +40,16 @@ sed -i 's/schedule:/# schedule:/g' Procfile
 sed -i 's/socketio:/# socketio:/g' Procfile
 sed -i 's/redis_socketio:/# redis_socketio:/g' Procfile
 
+bench get-app erpnext --branch "develop"
+bench get-app telephony
 bench get-app helpdesk "${GITHUB_WORKSPACE}"
 bench setup requirements --dev
 
-wait $wkpid
 
-bench start &> bench_run_logs.txt &
+bench start &>> ~/frappe-bench/bench_start.log &
 CI=Yes bench build --app frappe &
 bench --site test_site reinstall --yes
+
+bench --verbose --site test_site install-app erpnext
+bench --verbose --site test_site install-app telephony
+bench --verbose --site test_site install-app helpdesk

.github/helpers/site_config_mariadb.json

@@ -11,6 +11,6 @@
 	"root_login": "root",
 	"root_password": "root",
 	"host_name": "http://test_site:8000",
-	"install_apps": ["frappedesk"],
+	"install_apps": ["helpdesk"],
 	"throttle_user_limit": 100
 }

.github/helpers/update_pot_file.sh

@@ -0,0 +1,41 @@
+#!/bin/bash
+set -e
+cd ~ || exit
+
+echo "Setting Up Bench..."
+
+pip install frappe-bench
+bench -v init frappe-bench --skip-assets --skip-redis-config-generation --python "$(which python)" --frappe-branch develop
+
+cd ./frappe-bench || exit
+
+echo "Get Helpdesk..."
+bench get-app --skip-assets helpdesk "${GITHUB_WORKSPACE}"
+
+echo "Generating POT file..."
+bench generate-pot-file --app helpdesk
+
+cd ./apps/helpdesk || exit
+
+echo "Configuring git user..."
+git config user.email "developers@erpnext.com"
+git config user.name "frappe-pr-bot"
+
+echo "Setting the correct git remote..."
+# Here, the git remote is a local file path by default. Let's change it to the upstream repo.
+git remote set-url upstream https://github.com/frappe/helpdesk.git
+
+echo "Creating a new branch..."
+isodate=$(date -u +"%Y-%m-%d")
+branch_name="pot_${BASE_BRANCH}_${isodate}"
+git checkout -b "${branch_name}"
+
+echo "Commiting changes..."
+git add helpdesk/locale/main.pot
+git commit -m "chore: update POT file"
+
+gh auth setup-git
+git push -u upstream "${branch_name}"
+
+echo "Creating a PR..."
+gh pr create --fill --base "${BASE_BRANCH}" --head "${branch_name}" -R frappe/helpdesk

.github/try-on-f-cloud-button.svg

@@ -0,0 +1,32 @@
+<svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="4 2 193 52">
+<g filter="url(#filter0_dd)">
+<rect x="4" y="2" width="193" height="52" rx="6" fill="#2490EF"/>
+<path d="M28 22.2891H32.8786V35.5H36.2088V22.2891H41.0874V19.5H28V22.2891Z" fill="white"/>
+<path d="M41.6982 35.5H45.0129V28.7109C45.0129 27.2344 46.0866 26.2188 47.5494 26.2188C48.0085 26.2188 48.6388 26.2969 48.95 26.3984V23.4453C48.6543 23.375 48.2419 23.3281 47.9074 23.3281C46.5691 23.3281 45.472 24.1094 45.0362 25.5938H44.9117V23.5H41.6982V35.5Z" fill="white"/>
+<path d="M52.8331 40C55.2996 40 56.6068 38.7344 57.2837 36.7969L61.9289 23.5156L58.4197 23.5L55.9221 32.3125H55.7976L53.3233 23.5H49.8374L54.1247 35.8437L53.9302 36.3516C53.4944 37.4766 52.6619 37.5312 51.4947 37.1719L50.7478 39.6562C51.2224 39.8594 51.9927 40 52.8331 40Z" fill="white"/>
+<path d="M73.6142 35.7344C77.2401 35.7344 79.4966 33.2422 79.4966 29.5469C79.4966 25.8281 77.2401 23.3438 73.6142 23.3438C69.9883 23.3438 67.7319 25.8281 67.7319 29.5469C67.7319 33.2422 69.9883 35.7344 73.6142 35.7344ZM73.6298 33.1562C71.9569 33.1562 71.101 31.6171 71.101 29.5233C71.101 27.4296 71.9569 25.8827 73.6298 25.8827C75.2715 25.8827 76.1274 27.4296 76.1274 29.5233C76.1274 31.6171 75.2715 33.1562 73.6298 33.1562Z" fill="white"/>
+<path d="M84.7253 28.5625C84.7331 27.0156 85.6512 26.1094 86.9895 26.1094C88.3201 26.1094 89.1215 26.9844 89.1137 28.4531V35.5H92.4284V27.8594C92.4284 25.0625 90.7945 23.3438 88.3046 23.3438C86.5306 23.3438 85.2466 24.2187 84.7097 25.6172H84.5697V23.5H81.4106V35.5H84.7253V28.5625Z" fill="white"/>
+<path fill-rule="evenodd" clip-rule="evenodd" d="M102.429 19.5H113.429V22.3141H102.429V19.5ZM102.429 35.5V26.6794H112.699V29.4982H105.94V35.5H102.429Z" fill="white"/>
+<path d="M131.584 24.9625C131.09 21.5057 128.345 19.5 124.785 19.5C120.589 19.5 117.429 22.463 117.429 27.4924C117.429 32.5142 120.55 35.4848 124.785 35.4848C128.604 35.4848 131.137 33.0916 131.584 30.1211L128.651 30.1059C128.282 31.9293 126.745 32.9549 124.824 32.9549C122.22 32.9549 120.354 31.0632 120.354 27.4924C120.354 23.9824 122.204 22.0299 124.832 22.0299C126.784 22.0299 128.314 23.1011 128.651 24.9625H131.584Z" fill="white"/>
+<path d="M136.409 19.7124H133.571V35.2718H136.409V19.7124Z" fill="white"/>
+<path d="M144.031 35.5001C147.56 35.5001 149.803 33.0917 149.803 29.483C149.803 25.8667 147.56 23.4507 144.031 23.4507C140.502 23.4507 138.259 25.8667 138.259 29.483C138.259 33.0917 140.502 35.5001 144.031 35.5001ZM144.047 33.2969C142.094 33.2969 141.137 31.6103 141.137 29.4754C141.137 27.3406 142.094 25.6312 144.047 25.6312C145.968 25.6312 146.925 27.3406 146.925 29.4754C146.925 31.6103 145.968 33.2969 144.047 33.2969Z" fill="white"/>
+<path d="M159.338 30.3641C159.338 32.1419 158.028 33.0232 156.773 33.0232C155.409 33.0232 154.499 32.0887 154.499 30.6072V23.6025H151.66V31.0327C151.66 33.8361 153.307 35.4239 155.675 35.4239C157.479 35.4239 158.749 34.5046 159.298 33.1979H159.424V35.272H162.176V23.6025H159.338V30.3641Z" fill="white"/>
+<path d="M169.014 35.4769C171.084 35.4769 172.017 34.2841 172.464 33.4332H172.637V35.2718H175.429V19.7124H172.582V25.532H172.464C172.033 24.6887 171.147 23.4503 169.022 23.4503C166.238 23.4503 164.05 25.5624 164.05 29.4522C164.05 33.2965 166.175 35.4769 169.014 35.4769ZM169.806 33.2205C167.931 33.2205 166.943 31.6251 166.943 29.437C166.943 27.2642 167.916 25.7067 169.806 25.7067C171.633 25.7067 172.637 27.173 172.637 29.437C172.637 31.701 171.617 33.2205 169.806 33.2205Z" fill="white"/>
+</g>
+<defs>
+<filter id="filter0_dd" x="0" y="0" width="201" height="60" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
+<feFlood flood-opacity="0" result="BackgroundImageFix"/>
+<feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
+<feOffset/>
+<feGaussianBlur stdDeviation="0.25"/>
+<feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.5 0"/>
+<feBlend mode="normal" in2="BackgroundImageFix" result="effect1_dropShadow"/>
+<feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
+<feOffset dy="2"/>
+<feGaussianBlur stdDeviation="2"/>
+<feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.13 0"/>
+<feBlend mode="normal" in2="effect1_dropShadow" result="effect2_dropShadow"/>
+<feBlend mode="normal" in="SourceGraphic" in2="effect2_dropShadow" result="shape"/>
+</filter>
+</defs>
+</svg>

.github/workflows/assets.yml

@@ -0,0 +1,15 @@
+name: Pre-build assets
+
+on:
+  push:
+    branches: [develop, main]
+
+jobs:
+  assets:
+    name: Pre-build assets
+    uses: frappe/pilot/.github/workflows/app-assets.yml@develop
+    with:
+      # main supports Frappe v15 and v16; Pilot benches run v16 or later.
+      frappe-branch: ${{ github.ref_name == 'main' && 'version-16' || 'develop' }}
+    permissions:
+      contents: write

.github/workflows/build.yml

@@ -0,0 +1,68 @@
+name: Build Container Image
+on:
+  workflow_dispatch:
+  push:
+    branches:
+      - main
+    tags:
+      - "*"
+
+jobs:
+  build:
+    name: Build
+
+    runs-on: ubuntu-latest
+
+    permissions:
+      packages: write
+
+    steps:
+      - name: Checkout Entire Repository
+        uses: actions/checkout@v4
+
+      - name: Set up Docker Buildx
+        uses: docker/setup-buildx-action@v3
+
+      - name: Login to GitHub Container Registry
+        uses: docker/login-action@v2
+        with:
+          registry: ghcr.io
+          username: ${{ github.actor }}
+          password: ${{ secrets.GITHUB_TOKEN }}
+
+      - name: Set Branch
+        run: |
+          echo '[{"url": "https://github.com/frappe/telephony","branch": "develop"},{"url": "https://github.com/frappe/helpdesk","branch": "main"}]' > apps.json
+          echo "FRAPPE_BRANCH=version-15" >> $GITHUB_ENV
+
+      - name: Set Image Tag
+        run: |
+          echo "IMAGE_TAG=stable" >> $GITHUB_ENV
+
+      - uses: actions/checkout@v4
+        with:
+          repository: frappe/frappe_docker
+          path: builds
+
+      - name: Build
+        uses: docker/build-push-action@v6
+        with:
+          load: true
+          context: builds
+          file: builds/images/layered/Containerfile
+          tags: >
+            ghcr.io/${{ github.repository }}:${{ github.ref_name }},
+            ghcr.io/${{ github.repository }}:${{ env.IMAGE_TAG }}
+          build-args: |
+            "FRAPPE_BRANCH=${{ env.FRAPPE_BRANCH }}"
+          secret-files: |
+            apps_json=apps.json
+
+      - name: Verify apps are installed
+        run: |
+          apps=$(docker run --rm --entrypoint ls ghcr.io/${{ github.repository }}:${{ env.IMAGE_TAG }} apps)
+          echo "$apps"
+          grep -qx helpdesk <<< "$apps" && grep -qx telephony <<< "$apps"
+
+      - name: Push
+        run: docker push --all-tags ghcr.io/${{ github.repository }}

.github/workflows/eslint.yml

@@ -1,60 +0,0 @@
-name: Lint
-
-on:
-  pull_request:
-    branches:
-      - main
-
-permissions:
-  contents: read
-  pull-requests: write 
-
-jobs:
-  commit-lint:
-    name: Semantic Commits
-    runs-on: ubuntu-latest
-    steps:
-      - uses: actions/checkout@v3
-        with:
-          fetch-depth: 200
-      - uses: actions/setup-node@v3
-        with:
-          node-version: 16
-          check-latest: true
-      - name: Check commit titles
-        run: |
-          npm install @commitlint/cli @commitlint/config-conventional
-          npx commitlint --verbose --from ${{ github.event.pull_request.base.sha }} --to ${{ github.event.pull_request.head.sha }}
-
-  eslint:
-    name: ESLint
-    runs-on: ubuntu-latest
-    steps:
-      - uses: actions/checkout@v3
-        with:
-          fetch-depth: 1
-      - uses: actions/setup-node@v3
-        with:
-          node-version: '16'
-      - run: npm install -g yarn
-      - run: yarn install --frozen-lockfile
-      - uses: reviewdog/action-eslint@v1
-        with:
-          eslint_flags: '--ext vue --ext js --ext ts --ext json .'
-          reporter: github-pr-review
-          fail_on_error: true
-
-  semgrep:
-    name: Semgrep Rules
-    runs-on: ubuntu-latest
-    steps:
-      - uses: actions/checkout@v3
-      - uses: actions/setup-python@v4
-        with:
-          python-version: '3.10'
-      - name: Download Semgrep rules
-        run: git clone --depth 1 https://github.com/frappe/semgrep-rules.git frappe-semgrep-rules
-      - name: Run Semgrep rules
-        run: |
-          pip install semgrep==0.97.0
-          semgrep ci --config ./frappe-semgrep-rules/rules --config r/python.lang.correctness

.github/workflows/generate-pot-file.yml

@@ -0,0 +1,40 @@
+name: Regenerate POT file (translatable strings)
+on:
+  schedule:
+    # 9:30 UTC => 4 PM IST Sunday
+    - cron: "30 10 * * 0"
+  workflow_dispatch:
+
+jobs:
+  regenerate-pot-file:
+    name: Regenerate POT file
+    runs-on: ubuntu-latest
+    strategy:
+      fail-fast: false
+      matrix:
+        branch: ["develop", "main-hotfix"]
+    permissions:
+      contents: write
+
+    steps:
+      - name: Checkout
+        uses: actions/checkout@v4
+        with:
+          ref: ${{ matrix.branch }}
+
+      - name: Setup Python
+        uses: actions/setup-python@v5
+        with:
+          python-version: "3.14"
+
+      - name: Setup Node
+        uses: actions/setup-node@v6
+        with:
+          node-version: 24
+
+      - name: Run script to update POT file
+        run: |
+          bash ${GITHUB_WORKSPACE}/.github/helpers/update_pot_file.sh
+        env:
+          GH_TOKEN: ${{ secrets.RELEASE_TOKEN }}
+          BASE_BRANCH: ${{ matrix.branch }}

.github/workflows/lint.yml

@@ -0,0 +1,50 @@
+name: Lint
+
+on:
+  pull_request:
+    branches:
+      - main
+      - main-hotfix
+      - develop
+
+jobs:
+  commit-lint:
+    name: Semantic Commits
+    runs-on: ubuntu-latest
+    steps:
+      - uses: actions/checkout@v3
+        with:
+          fetch-depth: 200
+      - uses: actions/setup-node@v3
+        with:
+          node-version: 24
+          check-latest: true
+      - name: Check commit titles
+        run: |
+          npm install @commitlint/cli @commitlint/config-conventional
+          npx commitlint --verbose --from ${{ github.event.pull_request.base.sha }} --to ${{ github.event.pull_request.head.sha }}
+
+  linter:
+    name: 'Frappe Linter'
+    runs-on: ubuntu-latest
+    if: github.event_name == 'pull_request'
+
+    steps:
+      - uses: actions/checkout@v2
+
+      - name: Set up Python 3.10
+        uses: actions/setup-python@v2
+        with:
+          python-version: '3.14'
+
+      - name: Install and Run Pre-commit
+        uses: pre-commit/action@v3.0.1
+
+      - name: Download Semgrep rules
+        run: git clone --depth 1 https://github.com/frappe/semgrep-rules.git frappe-semgrep-rules
+
+      - name: Download semgrep
+        run: pip install semgrep
+
+      - name: Run Semgrep rules
+        run: semgrep ci --config ./frappe-semgrep-rules/rules --config r/python.lang.correctness

.github/workflows/on_release.yml

@@ -0,0 +1,32 @@
+name: Generate Semantic Release
+on:
+  workflow_dispatch:
+  push:
+    branches:
+      - main
+jobs:
+  release:
+    name: Release
+    runs-on: ubuntu-latest
+    steps:
+      - name: Checkout Entire Repository
+        uses: actions/checkout@v4
+        with:
+          fetch-depth: 0
+          persist-credentials: false
+      - name: Setup Node.js
+        uses: actions/setup-node@v4
+        with:
+          node-version: 24
+      - name: Setup dependencies
+        run: |
+          npm install @semantic-release/git @semantic-release/exec --no-save
+      - name: Create Release
+        env:
+          GH_TOKEN: ${{ secrets.RELEASE_TOKEN }}
+          GITHUB_TOKEN: ${{ secrets.RELEASE_TOKEN }}
+          GIT_AUTHOR_NAME: "Frappe PR Bot"
+          GIT_AUTHOR_EMAIL: "developers@frappe.io"
+          GIT_COMMITTER_NAME: "Frappe PR Bot"
+          GIT_COMMITTER_EMAIL: "developers@frappe.io"
+        run: npx semantic-release

.github/workflows/release.yml

@@ -0,0 +1,40 @@
+# This action:
+#
+# 1. Generates release notes using github API.
+# 2. Strips unnecessary info like chore/style etc from notes.
+# 3. Updates release info.
+
+name: 'Release Notes'
+
+on:
+  workflow_dispatch:
+    inputs:
+      tag_name:
+        description: 'Tag of release like v1.0.0'
+        required: true
+        type: string
+  release:
+    types: [released]
+
+permissions:
+  contents: read
+
+jobs:
+  regen-notes:
+    name: 'Regenerate release notes'
+    runs-on: ubuntu-latest
+
+    steps:
+    - name: Update notes
+      run: |
+        NEW_NOTES=$(gh api --method POST -H "Accept: application/vnd.github+json"  /repos/frappe/helpdesk/releases/generate-notes  -f tag_name=$RELEASE_TAG \
+          | jq -r '.body' \
+          | sed -E '/^\* (chore|ci|test|docs|style)/d' \
+          | sed -E 's/by @mergify //'
+        )
+        RELEASE_ID=$(gh api -H "Accept: application/vnd.github+json" /repos/frappe/helpdesk/releases/tags/$RELEASE_TAG | jq -r '.id')
+        gh api --method PATCH -H "Accept: application/vnd.github+json" /repos/frappe/helpdesk/releases/$RELEASE_ID -f body="$NEW_NOTES"
+
+      env:
+        GH_TOKEN: ${{ secrets.RELEASE_TOKEN }}
+        RELEASE_TAG: ${{ github.event.inputs.tag_name || github.event.release.tag_name }}

.github/workflows/server-tests.yml

@@ -4,59 +4,57 @@ on:
   pull_request:
     branches:
       - main
+      - main-hotfix
+      - develop
+
     paths-ignore:
       - '**.js'
       - '**.css'
       - '**.md'
       - '**.html'
       - '**.csv'
-  workflow_dispatch:
-    inputs:
-      user:
-        description: 'Frappe Framework repository user (add your username for forks)'
-        required: true
-        default: 'frappe'
-        type: string
-      branch:
-        description: 'Frappe Framework branch'
-        default: 'develop'
-        required: false
-        type: string
 
 concurrency:
-  group: server-mariadb-develop-${{ github.event_name }}-${{ github.event.number || github.event_name == 'workflow_dispatch' && github.run_id || '' }}
+  group: develop-helpdesk-${{ github.event.number }}
   cancel-in-progress: true
 
 jobs:
-  test:
+  tests:
     name: Python Unit Tests
     runs-on: ubuntu-latest
     timeout-minutes: 60
 
-    strategy:
-      fail-fast: false
+    services:
+        mysql:
+          image: mariadb:10.6
+          env:
+            MARIADB_ROOT_PASSWORD: 'root'
+          ports:
+            - 3306:3306
+          options: --health-cmd="mariadb-admin ping" --health-interval=5s --health-timeout=2s --health-retries=3
 
     steps:
       - name: Clone
         uses: actions/checkout@v2
 
       - name: Setup Python
-        uses: actions/setup-python@v2
+        uses: actions/setup-python@v5
         with:
-          python-version: '3.10'
+          python-version: '3.14'
 
       - name: Check for valid Python & Merge Conflicts
+        if: github.event.pull_request.base.ref == 'develop'
         run: |
           python -m compileall -f "${GITHUB_WORKSPACE}"
           if grep -lr --exclude-dir=node_modules "^<<<<<<< " "${GITHUB_WORKSPACE}"
-              then echo "Found merge conflicts"
-              exit 1
+            then echo "Found merge conflicts"
+            exit 1
           fi
 
       - name: Setup Node
         uses: actions/setup-node@v2
         with:
-          node-version: 14
+          node-version: 24
           check-latest: true
 
       - name: Install Yarn
@@ -66,7 +64,7 @@ jobs:
         run: echo "127.0.0.1 test_site" | sudo tee -a /etc/hosts
 
       - name: Cache pip
-        uses: actions/cache@v2
+        uses: actions/cache@v4
         with:
           path: ~/.cache/pip
           key: ${{ runner.os }}-pip-${{ hashFiles('**/*requirements.txt', '**/pyproject.toml') }}
@@ -75,7 +73,7 @@ jobs:
             ${{ runner.os }}-
 
       - name: Cache node modules
-        uses: actions/cache@v2
+        uses: actions/cache@v4
         env:
           cache-name: cache-node-modules
         with:
@@ -90,7 +88,7 @@ jobs:
         id: yarn-cache-dir-path
         run: echo "::set-output name=dir::$(yarn cache dir)"
 
-      - uses: actions/cache@v2
+      - uses: actions/cache@v4
         id: yarn-cache
         with:
           path: ${{ steps.yarn-cache-dir-path.outputs.dir }}
@@ -98,13 +96,6 @@ jobs:
           restore-keys: |
             ${{ runner.os }}-yarn-
 
-      - name: Setup MariaDB
-        uses: getong/mariadb-action@v1.1
-        with:
-          collation server: 'utf8mb4_unicode_ci'
-          mariadb version: '10.6'
-          mysql root password: 'root'
-
       - name: Install
         run: bash ${GITHUB_WORKSPACE}/.github/helpers/install.sh
         env:
@@ -113,32 +104,32 @@ jobs:
           FRAPPE_BRANCH: ${{ github.event.inputs.branch }}
 
       - name: Run Tests
-        run: 'cd ~/frappe-bench/ && bench --site test_site run-tests --app frappedesk --coverage'
+        run: 'cd ~/frappe-bench/ && bench --site test_site run-tests --app helpdesk --coverage'
         env:
           TYPE: server
           CI_BUILD_ID: ${{ github.run_id }}
-          ORCHESTRATOR_URL: http://test-orchestrator.frappe.io
-
+      
       - name: Upload coverage data
-        uses: actions/upload-artifact@v3
+        uses: actions/upload-artifact@v4
         with:
-          name: coverage
+          name: coverage-${{ matrix.container }}
           path: /home/runner/frappe-bench/sites/coverage.xml
 
   coverage:
-    name: Coverage
-    needs: test
+    name: Coverage Wrap Up
+    needs: tests
     runs-on: ubuntu-latest
     steps:
       - name: Clone
-        uses: actions/checkout@v2
+        uses: actions/checkout@v6
 
       - name: Download artifacts
-        uses: actions/download-artifact@v3
+        uses: actions/download-artifact@v4
 
       - name: Upload coverage data
-        uses: codecov/codecov-action@v2
+        uses: codecov/codecov-action@v4
         with:
           name: MariaDB
+          token: ${{ secrets.CODECOV_TOKEN }}
           fail_ci_if_error: true
-          verbose: true
+          verbose: true

.github/workflows/ui-tests.yml

@@ -0,0 +1,187 @@
+name: UI Tests
+
+on:
+  pull_request:
+    branches:
+      - develop
+    paths:
+      - "desk/**"
+      - "e2e/**"
+      - "playwright.config.ts"
+      - "package.json"
+      - "yarn.lock"
+      - ".github/workflows/ui-tests.yml"
+  workflow_dispatch:
+
+concurrency:
+  group: ui-tests-helpdesk-${{ github.event.number || github.ref }}
+  cancel-in-progress: true
+
+env:
+  FRAPPE_BRANCH: develop
+  SITE: helpdesk.test
+
+jobs:
+  ui-tests:
+    name: Playwright E2E Tests (${{ matrix.shard }}/2)
+    runs-on: ubuntu-latest
+    timeout-minutes: 60
+    strategy:
+      fail-fast: false
+      matrix:
+        shard: [1, 2]
+
+    services:
+      redis-cache:
+        image: redis/redis-stack-server:latest
+        ports:
+          - 13000:6379
+      redis-queue:
+        image: redis:alpine
+        ports:
+          - 11000:6379
+      mariadb:
+        image: mariadb:10.6
+        env:
+          MARIADB_ROOT_PASSWORD: root
+        ports:
+          - 3306:3306
+        options: --health-cmd="mariadb-admin ping" --health-interval=5s --health-timeout=2s --health-retries=3
+
+    steps:
+      - name: Clone
+        uses: actions/checkout@v4
+
+      - name: Setup Python
+        uses: actions/setup-python@v5
+        with:
+          python-version: "3.14"
+
+      - name: Setup Node
+        uses: actions/setup-node@v4
+        with:
+          node-version: 24
+          check-latest: true
+
+      - name: Cache pip
+        uses: actions/cache@v4
+        with:
+          path: ~/.cache/pip
+          key: ${{ runner.os }}-pip-${{ hashFiles('**/pyproject.toml') }}
+          restore-keys: ${{ runner.os }}-pip-
+
+      - name: Cache yarn
+        uses: actions/cache@v4
+        with:
+          path: ~/.cache/yarn
+          key: ${{ runner.os }}-yarn-ui-${{ hashFiles('**/yarn.lock') }}
+          restore-keys: ${{ runner.os }}-yarn-ui-
+
+      - name: Cache Playwright browsers
+        uses: actions/cache@v4
+        with:
+          path: ~/.cache/ms-playwright
+          key: ${{ runner.os }}-playwright-${{ hashFiles('yarn.lock') }}
+
+      - name: Install MariaDB Client
+        run: |
+          sudo apt update
+          sudo apt install -y mariadb-client
+
+      - name: Setup Bench
+        run: |
+          pip install frappe-bench
+          bench init --skip-redis-config-generation --skip-assets --frappe-branch "$FRAPPE_BRANCH" --python "$(which python)" ~/frappe-bench
+          mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "SET GLOBAL character_set_server = 'utf8mb4'"
+          mariadb --host 127.0.0.1 --port 3306 -u root -proot -e "SET GLOBAL collation_server = 'utf8mb4_unicode_ci'"
+
+      - name: Install Helpdesk
+        working-directory: /home/runner/frappe-bench
+        run: |
+          bench get-app telephony
+          bench get-app helpdesk $GITHUB_WORKSPACE
+          bench setup requirements --dev
+          bench new-site --db-root-password root --admin-password admin --install-app helpdesk $SITE
+          bench use $SITE
+          bench --site $SITE set-config host_name "http://localhost:8000"
+          bench build --apps frappe,helpdesk
+        env:
+          CI: "Yes"
+
+      - name: Start Frappe Server
+        working-directory: /home/runner/frappe-bench
+        run: |
+          sed -i 's/^watch:/# watch:/g' Procfile
+          sed -i 's/^schedule:/# schedule:/g' Procfile
+          bench start &> bench_start.log &
+          timeout 120 bash -c "until curl -s http://localhost:8000 > /dev/null; do sleep 2; done"
+
+      - name: Install Playwright
+        run: |
+          yarn install --frozen-lockfile --ignore-scripts
+          npx playwright install --with-deps chromium
+
+      - name: Run Playwright Tests
+        run: npx playwright test --shard=${{ matrix.shard }}/2
+        env:
+          # localhost is a secure context, which crypto.randomUUID in frappe/ui needs.
+          BASE_URL: http://localhost:8000
+          ADMIN_PASSWORD: admin
+
+      - name: Upload Blob Report
+        uses: actions/upload-artifact@v4
+        if: always()
+        with:
+          name: blob-report-${{ matrix.shard }}
+          path: blob-report/
+          retention-days: 1
+
+      - name: Upload Test Results
+        uses: actions/upload-artifact@v4
+        if: failure()
+        with:
+          name: test-results-${{ matrix.shard }}
+          path: test-results/
+          retention-days: 7
+
+      - name: Show Bench Logs on Failure
+        if: failure()
+        working-directory: /home/runner/frappe-bench
+        run: |
+          cat bench_start.log || true
+          cat logs/*.log || true
+
+  merge-reports:
+    name: Merge Playwright Reports
+    needs: ui-tests
+    if: always()
+    runs-on: ubuntu-latest
+
+    steps:
+      - name: Clone
+        uses: actions/checkout@v4
+
+      - name: Setup Node
+        uses: actions/setup-node@v4
+        with:
+          node-version: 24
+
+      - name: Install Playwright
+        run: yarn install --frozen-lockfile --ignore-scripts
+
+      - name: Download Blob Reports
+        uses: actions/download-artifact@v4
+        with:
+          path: all-blob-reports
+          pattern: blob-report-*
+          merge-multiple: true
+
+      - name: Merge Into HTML Report
+        run: npx playwright merge-reports --reporter html ./all-blob-reports
+
+      - name: Upload Playwright Report
+        uses: actions/upload-artifact@v4
+        with:
+          name: playwright-report
+          path: playwright-report/
+          retention-days: 7

.gitignore

@@ -8,6 +8,7 @@ __pycache__/
 *.log
 tags
 node_modules
+.vscode
 
 # Distribution / packaging
 .Python
@@ -28,9 +29,21 @@ share/python-wheels/
 *.egg-info/
 .installed.cfg
 *.egg
-MANIFEST
+.playwright-mcp
+.claude-flow
+.claude
+.claude-worktrees
+CLAUDE.md
 
-frappedesk/docs/current
-frappedesk/public/desk
-frappedesk/public/node_modules
-frappedesk/www/frappedesk/index.html
+
+helpdesk/docs/current
+helpdesk/public/desk
+helpdesk/public/frontend
+helpdesk/public/node_modules
+helpdesk/www/helpdesk/index.html
+desk/components.d.ts
+desk/stats.html
+# Playwright
+e2e/.auth
+playwright-report
+test-results

.husky/pre-commit

@@ -1,4 +0,0 @@
-#!/usr/bin/env sh
-. "$(dirname -- "$0")/_/husky.sh"
-
-yarn lint-staged

.mergify.yml

@@ -0,0 +1,42 @@
+pull_request_rules:
+  - name: Auto-close PRs on stable branch
+    conditions:
+      - and:
+          - author != RitvikSardana
+          - author != frappe-pr-bot
+          - author != mergify[bot]
+          - author != aerodeval
+      - or:
+          - base = main
+    actions:
+      close:
+      comment:
+        message: |
+          @{{author}}, thanks for the contribution, but we do not accept pull requests on a stable branch. Please raise PR on develop branch.
+  - name: backport to develop
+    conditions:
+      - label = "backport develop"
+    actions:
+      backport:
+        branches:
+          - develop
+        assignees:
+          - "{{ author }}"
+  - name: backport to main-hotfix
+    conditions:
+      - label = "backport main-hotfix"
+    actions:
+      backport:
+        branches:
+          - main-hotfix
+        assignees:
+          - "{{ author }}"
+  - name: backport to main
+    conditions:
+      - label = "backport main"
+    actions:
+      backport:
+        branches:
+          - main
+        assignees:
+          - "{{ author }}"

.pre-commit-config.yaml

@@ -0,0 +1,40 @@
+exclude: "node_modules|.git"
+default_stages: [pre-commit]
+fail_fast: false
+
+repos:
+  - repo: https://github.com/psf/black
+    rev: 25.11.0
+    hooks:
+      - id: black
+        types_or: [python, pyi]
+
+  - repo: https://github.com/PyCQA/flake8
+    rev: 7.3.0
+    hooks:
+      - id: flake8
+        additional_dependencies:
+          - flake8-bugbear
+          - flake8-comprehensions
+          - flake8-simplify==0.30.0
+        args: ['--config', '.github/helpers/.flake8_strict']
+
+  - repo: https://github.com/pre-commit/mirrors-prettier
+    rev: v2.6.2
+    hooks:
+      - id: prettier
+        additional_dependencies:
+          - prettier@2.6.2
+        types: [file]
+        types_or: [javascript, vue, html]
+
+  - repo: https://github.com/timothycrosley/isort
+    rev: 5.12.0
+    hooks:
+      - id: isort
+        args: [--profile, black]
+
+ci:
+  autoupdate_schedule: weekly
+  skip: []
+  submodules: false

.prettierrc.json

@@ -1,3 +1,5 @@
 {
-	"useTabs": true
+	"semi": true,
+	"tabWidth": 2,
+	"useTabs": false
 }

.releaserc

@@ -0,0 +1,21 @@
+{
+	"branches": ["main"],
+	"plugins": [
+		"@semantic-release/commit-analyzer", {
+			"preset": "angular"
+		},
+		"@semantic-release/release-notes-generator",
+		[
+			"@semantic-release/exec", {
+				"prepareCmd": 'sed -ir "s/[0-9]*\.[0-9]*\.[0-9]*/${nextRelease.version}/" helpdesk/__init__.py'
+			}
+		],
+		[
+			"@semantic-release/git", {
+				"assets": ["helpdesk/__init__.py"],
+				"message": "chore(release): Bumped to Version ${nextRelease.version}"
+			}
+		],
+		"@semantic-release/github"
+	]
+}

AGENTS.md

@@ -0,0 +1,471 @@
+# Copilot Instructions for Frappe Helpdesk
+
+## Skills
+
+For Frappe development tasks, reference the frappe-dev skill:
+- **Location**: `~/.agents/skills/frappe-dev/`
+- **Usage**: When working on DocType, controllers, whitelisted APIs, background jobs, permissions, or frontend tasks, read the relevant skill reference files:
+  - `doctype.md` — Creating/modifying DocTypes and fields
+  - `controllers.md` — Document lifecycle and server logic
+  - `api.md` — REST endpoints with `@frappe.whitelist()`
+  - `database.md` — `frappe.db`, queries, raw SQL
+  - `background-jobs.md` — `frappe.enqueue`, scheduled jobs
+  - `permissions.md` — Roles, DocType permissions
+  - `frontend-desk.md`, `frontend-vue.md`, `frontend-portal.md` — Frontend references
+
+## Project Overview
+
+Frappe Helpdesk is an open-source ticket management tool built on the [Frappe Framework](https://github.com/frappe/frappe) (Python backend) and [Frappe UI](https://github.com/frappe/frappe-ui) (Vue.js frontend). It provides agent/customer portals, SLAs, assignment rules, a knowledge base, and saved replies.
+
+## Tech Stack & Architecture
+
+- **Backend**: Frappe Framework with Python
+- **Frontend**: Vue 3 + TypeScript SPA with Vite dev server
+- **Database**: MariaDB with structured doctypes
+- **Real-time**: WebSockets via Socket.IO for live updates
+- **UI Library**: frappe-ui for consistent design components
+- **Styling**: Tailwind CSS with semantic design tokens
+
+## Architecture
+
+- **Backend (Python):** Located in `helpdesk/`.
+  - API endpoints: `helpdesk/api/`
+  - Business logic: `helpdesk/utils.py`, `helpdesk/search.py`, etc.
+  - Extensibility: `helpdesk/extends/`, `helpdesk/overrides/`
+- **Frontend (Vue.js):** Located in `desk/`.
+  - Main entry: `desk/src/main.js`, `desk/src/App.vue`
+  - Components: `desk/src/components/`
+  - State: `desk/src/stores/`
+  - Routing: `desk/src/router/`
+  - Styles: Tailwind via `desk/index.css`, config in `desk/tailwind.config.js`
+
+# Frontend: Vue 3 Development Standards
+
+## Frontend Project Context
+
+- `desk/src/` contains the main Vue 3 frontend source code
+- Vue 3.x with Composition API as default approach
+- TypeScript for type safety and better development experience
+- Single File Components (`.vue`) with `<script setup lang="ts">` syntax preferred
+- Vite as the build tool for fast development and optimized builds
+- Pinia for state management (unlike gameplan which avoids state libraries)
+- frappe-ui for UI components and data fetching utilities
+
+## Development Standards
+
+### Architecture & Component Design
+
+- Favor the Composition API (`setup` functions and composables) over the Options API
+- Organize components and composables by feature or domain for scalability
+- Separate UI-focused components (presentational) from logic-focused components (containers)
+- Use PascalCase for component names and file names
+- Keep components small and focused on one concern
+- Use `<script setup lang="ts">` syntax for brevity and performance
+- Favor slots and scoped slots for flexible composition
+
+### TypeScript Integration
+
+- TypeScript is enabled but not in strict mode (as per actual tsconfig.json)
+- Use `<script setup lang="ts">` with `defineProps` and `defineEmits`
+- Leverage `PropType<T>` for typed props and default values
+- Use interfaces or type aliases for complex prop and state shapes
+- Define types for event handlers, refs, and `useRoute`/`useRouter` hooks
+
+### Styling Guidelines
+
+- Always prefer Tailwind CSS for styling
+- Use utility classes for layout and spacing
+- Use semantic class names wherever possible:
+  - Background colors: `bg-surface-white`, `bg-surface-gray-1` through `bg-surface-gray-9`, `bg-surface-black`
+  - Text colors: `text-ink-white`, `text-ink-gray-1` through `text-ink-gray-9`, `text-ink-black`
+  - Fill colors: `fill-ink-*`
+  - Placeholder colors: `placeholder-ink-*`
+  - Border colors: `border-outline-white`, `border-outline-gray-1` through `border-outline-gray-5`, `border-outline-black`
+  - Font sizes: `text-xs`, `text-sm`, `text-base`, `text-lg`, `text-xl`, `text-2xl`, `text-3xl`
+  - Multiline text: `text-p-xs`, `text-p-sm`, `text-p-base`, `text-p-lg`, `text-p-xl`, `text-p-2xl`
+- Always use gray shades for everything, never use color shades even for primary states
+- Implement mobile-first, responsive design with CSS Grid and Flexbox
+- Ensure styles are accessible (contrast, focus states)
+
+### Data Fetching with frappe-ui
+
+- Use `createResource`, `createListResource`, and `createDocumentResource` from frappe-ui for data fetching
+- Handle loading, error, and success states explicitly
+- These are the older but stable composables used throughout the project
+
+When working with a list of documents:
+
+```ts
+const tickets = createListResource({
+  doctype: "HD Ticket",
+  filters: { status: "Open" },
+  fields: ["name", "subject", "modified"],
+  limit: 20,
+  auto: true,
+});
+
+// Access data
+tickets.data; // Array of ticket objects
+tickets.loading; // Boolean loading state
+tickets.error; // Error object if any
+
+// Operations
+tickets.reload(); // Refresh the list
+tickets.update({ name: "<id>", subject: "Updated Subject" }); // Update item
+tickets.insert({ subject: "New Ticket" }); // Add new item
+tickets.delete("<id>"); // Delete item
+```
+
+When working with a single document:
+
+```ts
+const ticket = createDocumentResource({
+  doctype: "HD Ticket",
+  name: "<ticket-id>",
+  auto: true,
+});
+
+// Access data
+ticket.doc; // Document object
+ticket.loading; // Boolean loading state
+ticket.error; // Error object if any
+
+// Operations
+ticket.get(); // Fetch/refresh document
+ticket.setValue("status", "Resolved"); // Update field
+ticket.save(); // Save changes
+ticket.delete(); // Delete document
+```
+
+For API calls:
+
+```ts
+const apiCall = createResource({
+  url: "helpdesk.api.ticket.assign_ticket_to_agent",
+  onSuccess(data) {
+    // Handle success
+  },
+  onError(error) {
+    // Handle error
+  },
+});
+
+// Make the call
+apiCall.submit({ ticket_id: "<id>", agent_id: "<agent>" });
+```
+
+### Icons
+
+- **Primary icon system**: Lucide icons via unplugin-icons for consistency and modern design
+- **Secondary**: FeatherIcon component from frappe-ui (legacy usage only)
+- **Rule**: Never introduce `FeatherIcon` in new code. New components must use Lucide
+  icons (`<LucideInfo />`, `<LucidePlus />`, …) — no exceptions, including small
+  helper icons like tooltip/info glyphs.
+- Use Lucide icons for all new components. They are globally auto-registered
+  (see `desk/components.d.ts`), so no import is needed when used as a template tag:
+  ```vue
+  <template>
+    <LucidePlus class="size-4" />
+  </template>
+  ```
+- For script usage, import Lucide icons like this:
+  ```ts
+  import LucidePlus from "~icons/lucide/plus";
+  import LucideTicket from "~icons/lucide/ticket";
+  ```
+- Only use FeatherIcon for maintaining existing components:
+  ```vue
+  <template>
+    <FeatherIcon name="plus" class="h-4 w-4" />
+  </template>
+  ```
+
+### State Management
+
+- Use Pinia stores for complex shared state
+- For simple local state, use `ref` and `reactive` within `setup`
+- Use `computed` for derived state
+- Keep state normalized for complex structures
+
+### Performance & Accessibility
+
+- Apply `v-once` and `v-memo` for static or infrequently changing elements
+- Avoid unnecessary watchers; prefer `computed` where possible
+- Use semantic HTML elements and ARIA attributes
+- Manage focus for modals and dynamic content
+- Ensure keyboard navigation for interactive components
+
+# Backend: Frappe Framework Development Standards
+
+## Backend Project Context
+
+- Frappe Framework provides full-stack capabilities with ORM, permissions, and background jobs
+- MariaDB database with structured DocTypes for business entities
+- Redis for background workers and caching
+- Socket.IO for real-time updates
+
+## Critical Development Workflows
+
+**Local Development Setup**:
+
+- Backend runs via `bench start` from frappe-bench directory
+- Python web server: Assume server is already started on port 8000
+- Frontend dev server: `cd desk && yarn dev` (typically runs on port 8080)
+- Site-specific commands: `bench --site helpdesk.test <command>`
+
+**Data Query Patterns**:
+
+- Always prefer `frappe.get_list()` over `frappe.get_all()` for new code. It handles perms out of the box and is more flexible.
+- `frappe.get_all()` is fine for child tables (e.g. `Has Role`, `HD Customer Member`), which have no permissions of their own.
+- When `frappe.get_all()` is used on a parent DocType, make sure the caller may see the result some other way, for example a `frappe.has_permission(...)` check first, or `@agent_only` / `@agent_manager_only` (`helpdesk/utils.py`) on the endpoint.
+- Use `frappe.qb.get_query(..., ignore_permissions=False)` when permission checks are needed
+- Example query patterns from helpdesk context
+
+**Debugging Workflow**:
+
+- Create debug files like `./helpdesk/debug.py` with `def execute():` function
+- Run with `bench --site helpdesk.test execute helpdesk.debug.execute`
+- Use `print()` statements for console output during debugging
+
+## DocType Architecture Patterns
+
+- Follow Frappe's DocType conventions for business entities
+- Implement custom permission logic in `has_permission` hooks
+- Use proper field types and validation in DocType definitions
+- Leverage DocType methods for business logic encapsulation
+
+## Controller Code Structure
+
+All controller logic must follow this structure strictly:
+
+**Rule: Lifecycle hooks call methods. Methods are defined below on the class.**
+
+```python
+class HDFoo(Document):
+    # 1. Lifecycle hooks at the top — each hook calls methods, no inline logic
+    def after_insert(self):
+        self.do_a()
+        self.do_b()
+
+    def on_update(self):
+        self.do_a()
+
+    # 2. Methods below — one responsibility each
+    def do_a(self):
+        pass
+
+    def do_b(self):
+        pass
+
+
+```
+
+**Rules:**
+
+- Lifecycle hooks (`after_insert`, `on_update`, `before_save`, `on_trash`, `after_rename`, etc.) contain **no inline logic** — they only call `self.method()`.
+- All logic lives in methods on the class, not in module-level helper functions.
+- Methods that mutate a related document (e.g. an Assignment Rule) receive that doc as an argument and mutate it in memory. The **caller** is responsible for the final `doc.save()` — this keeps saves to a minimum (one save per hook).
+- Never fetch the same document twice in one hook. Fetch once, pass the doc through the call chain.
+- `@staticmethod` is allowed for pure transformations (e.g. building a condition string) that don't touch `self` or any Frappe doc.
+- If there is an issue in framework/ui or frappe-ui or frappe framework, dont do a workaround. Instead, raise a blocker in the spec and wait for a fix. Do not implement workarounds that will be removed later. If possible, raise a PR to fix the issue in the framework instead of implementing a workaround in helpdesk.
+
+**Save discipline:**
+
+- Mutate all fields on a document before calling `.save()` once.
+- Never call `.save()` inside a helper method — save in the hook or the method that owns the full mutation.
+- Exception: if a method truly owns a complete document lifecycle (e.g. `create_assignment_rule` creates and fully initialises a new doc), it may save internally.
+Take inspiration from "helpdesk.doctype.hd_team.hd_team.HDTeam" for examples of this pattern in practice.
+
+## Conventions & Patterns
+
+- **API Design:** Python modules in `helpdesk/api/` follow RESTful patterns. Extend via `helpdesk/extends/`.
+- **Frontend:** Vue 3 + Vite with TypeScript. Use Pinia for state management. Components auto-imported via `desk/components.d.ts`.
+- **Testing:** Follow Frappe's conventions for backend tests.
+- **Localization:** Add translations in `helpdesk/locale/`.
+- **Custom Logic:** Use `helpdesk/overrides/` for customizations.
+
+## Utilities and Composables
+
+- @vueuse/core is available for common Vue utilities
+- Prefer vueuse composables over custom implementations where applicable
+- Common composables: `useLocalStorage`, `useDebounce`, `useElementSize`
+- Always use frappe-ui's data fetching composables (`createResource`, `createListResource`, `createDocumentResource`), never `useFetch`
+
+## Error Handling & Forms
+
+- Use global error handlers for uncaught errors
+- Wrap risky logic in `try/catch` with user-friendly messages
+- Build forms with controlled `v-model` bindings
+- Validate on blur or input with debouncing for performance
+- Ensure accessible labeling and error announcements
+
+## Integration Points
+
+- **Frappe Framework:** All backend logic integrates with Frappe ORM, permissions, and hooks (`helpdesk/hooks.py`).
+- **Frappe UI:** Frontend uses Frappe UI for consistent design components and data fetching.
+- **Real-time Updates:** WebSockets via Socket.IO for live ticket updates.
+- **Crowdin:** Translation sync via `crowdin.yml`.
+
+## Examples
+
+### Adding a New API Endpoint
+
+1. Create a Python file in `helpdesk/api/`
+2. Add `@frappe.whitelist()` decorator to functions
+3. Register in `helpdesk/hooks.py` if needed
+4. Use `frappe.qb.get_query()` for database queries
+
+### Adding a Frontend Component
+
+1. Create Vue component in `desk/src/components/` or `desk/src/pages/`
+2. Use `<script setup lang="ts">` syntax
+3. Follow Tailwind semantic class conventions
+4. Use frappe-ui composables for data fetching
+5. Add route in `desk/src/router/` if it's a page component
+
+### Styling Example
+
+```vue
+<template>
+  <div class="bg-surface-white border border-outline-gray-2 rounded-lg p-4">
+    <h2 class="text-lg text-ink-gray-9 font-semibold mb-2">Ticket Details</h2>
+    <p class="text-p-sm text-ink-gray-7">{{ ticket.doc.subject }}</p>
+    <LucideTicket class="size-4 text-ink-gray-6" />
+  </div>
+</template>
+
+<script setup lang="ts">
+import { createDocumentResource } from "frappe-ui";
+import LucideTicket from "~icons/lucide/ticket";
+
+const ticket = createDocumentResource({
+  doctype: "HD Ticket",
+  name: props.ticketId,
+  auto: true,
+});
+</script>
+```
+
+## Key Files & Directories
+
+### Backend
+
+- `helpdesk/api/` — Backend API endpoints with @frappe.whitelist() decorators
+- `helpdesk/utils.py` — Shared backend utilities and helper functions
+- `helpdesk/hooks.py` — Frappe hooks
+- `helpdesk/overrides/` — Custom logic and extensions
+
+### Frontend
+
+- `desk/src/` — Main Vue 3 frontend source code
+- `desk/src/components/` — Reusable Vue components
+- `desk/src/pages/` — Page-level components and routes
+- `desk/src/stores/` — Pinia stores for state management
+- `desk/tailwind.config.js` — Tailwind CSS configuration with semantic tokens
+- `desk/components.d.ts` — Auto-generated component type definitions
+
+### Development
+
+- `docker/` — Docker setup for containerized development
+
+## Code Quality & Standards
+
+- Follow Vue's official style guide and best practices
+- Use ESLint with Vue 3 recommended rules and Prettier for consistency
+- Write meaningful commit messages and maintain clean git history
+- Document complex logic with JSDoc/TSDoc comments
+- Keep a comment to 2 lines at most. If it needs more to explain, simplify the code instead
+- Keep dependencies updated and audit for security vulnerabilities
+
+## References
+
+- [README.md](../README.md) — Full setup and feature list
+- [Frappe Docs](https://frappeframework.com/docs/) — Framework documentation
+- [Frappe Helpdesk Docs](https://docs.frappe.io/helpdesk) — Project-specific docs
+- [Vue 3 Style Guide](https://vuejs.org/style-guide/) — Vue.js best practices
+- [Tailwind CSS](https://tailwindcss.com/docs) — Utility-first CSS framework
+
+---
+
+## Agent Working Rules
+
+These rules apply to all agents working in this codebase. Follow them without exception.
+
+### 1. Site Data — Read Before You Write
+
+When a Frappe site is referenced in the conversation (e.g. `erp-hd.localhost`, `hd-tests`),
+treat it as the **source of truth for current data state**.
+
+- Before assuming anything about existing records, custom fields, settings, or DocType state —
+  query the site first using the bench venv Python or `bench execute`.
+- **Never write data to a site unless the user explicitly asks you to.**
+  Querying is always safe. Mutations (insert, update, delete, migrate, patch) require explicit
+  user instruction.
+- If you need to verify a fix worked, re-query the site — do not assume success from code
+  inspection alone.
+
+```python
+# Safe pattern for querying a site
+import sys, os
+sys.path.insert(0, 'apps/frappe')
+os.chdir('sites')
+import frappe
+frappe.init(site='<site-name>', sites_path='.')
+frappe.connect()
+
+# ... read-only queries here ...
+
+frappe.destroy()
+```
+
+Run via: `cd /path/to/frappe-bench && env/bin/python /tmp/your_script.py`
+
+---
+
+### 2. Spec-Driven Development — Keep the Spec Current
+
+When a feature has a spec document (e.g. `docs/erpnext-customer-sync.md`), the spec is the
+**living source of truth** for that feature. It must be kept in sync with the actual
+implementation at all times.
+
+**Rules:**
+
+- **Update the spec in the same session as the code change.** Never defer spec updates to a
+  later session.
+- **The spec reflects what is implemented, not what was originally planned.** If a decision
+  changes mid-build (e.g. removing a scheduler job, changing how a field is set), update the
+  spec immediately after the code change.
+- **Removed features must be removed from the spec.** Do not leave stale sections, blockers, or
+  file manifest entries for things that no longer exist.
+- **New features must be added to the spec.** If a new API, component, or behaviour is
+  introduced, add a corresponding section.
+- **Decisions and their rationale belong in the spec.** If something was done a specific way to
+  avoid a bug or framework limitation (e.g. not setting `customer_group` to avoid the group-node
+  error), document that in the relevant Blocker section.
+- When in doubt about whether a spec update is needed — update it.
+
+---
+
+### 3. Test Utilities — Always Use `helpdesk/test_utils.py`
+
+All backend test helpers must live in `helpdesk/test_utils.py` and be imported from there.
+Never define helper functions (factories, enable/disable toggles, fixture builders) directly
+inside individual test files.
+
+**Rules:**
+
+- **Before writing a helper in a test file**, check `helpdesk/test_utils.py` first — it may
+  already exist.
+- **If a helper doesn't exist**, add it to `helpdesk/test_utils.py` and import it in the test
+  file. Do not leave it inline.
+- **If you write helpers inline during development**, move them to `test_utils.py` before
+  finishing the task.
+- Helper functions in `test_utils.py` must have a docstring explaining what they create or do. Only if the function is completely self-explanatory (e.g. `enable_erpnext_sync`) can the docstring be omitted.
+- Naming conventions:
+  - Factories: `make_<doctype>(...)` — e.g. `make_hd_customer`, `make_ticket`, `make_team`
+  - Toggle helpers: `enable_<feature>()` / `disable_<feature>()` — e.g. `enable_erpnext_sync`
+  - Query helpers: descriptive verb — e.g. `get_latest_ticket_communication`
+
+**For updates, merge new conventions here. If anything is unclear or missing, ask for clarification.**
+
+**In the end your code will be reviewed by Codex, but following these rules will help ensure a smooth review process and a high-quality codebase.**

LICENSE

@@ -0,0 +1,661 @@
+                    GNU AFFERO GENERAL PUBLIC LICENSE
+                       Version 3, 19 November 2007
+
+ Copyright (C) 2007 Free Software Foundation, Inc. <https://fsf.org/>
+ Everyone is permitted to copy and distribute verbatim copies
+ of this license document, but changing it is not allowed.
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+
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+                     END OF TERMS AND CONDITIONS
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+            How to Apply These Terms to Your New Programs
+
+  If you develop a new program, and you want it to be of the greatest
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+    <one line to give the program's name and a brief idea of what it does.>
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+
+    This program is distributed in the hope that it will be useful,
+    but WITHOUT ANY WARRANTY; without even the implied warranty of
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+    along with this program.  If not, see <https://www.gnu.org/licenses/>.
+
+Also add information on how to contact you by electronic and paper mail.
+
+  If your software can interact with users remotely through a computer
+network, you should also make sure that it provides a way for users to
+get its source.  For example, if your program is a web application, its
+interface could display a "Source" link that leads users to an archive
+of the code.  There are many ways you could offer source, and different
+solutions will be better for different programs; see section 13 for the
+specific requirements.
+
+  You should also get your employer (if you work as a programmer) or school,
+if any, to sign a "copyright disclaimer" for the program, if necessary.
+For more information on this, and how to apply and follow the GNU AGPL, see
+<https://www.gnu.org/licenses/>.

MANIFEST.in

@@ -4,15 +4,15 @@ include *.json
 include *.md
 include *.py
 include *.txt
-recursive-include frappedesk *.css
-recursive-include frappedesk *.csv
-recursive-include frappedesk *.html
-recursive-include frappedesk *.ico
-recursive-include frappedesk *.js
-recursive-include frappedesk *.json
-recursive-include frappedesk *.md
-recursive-include frappedesk *.png
-recursive-include frappedesk *.py
-recursive-include frappedesk *.svg
-recursive-include frappedesk *.txt
-recursive-exclude frappedesk *.pyc
+recursive-include helpdesk *.css
+recursive-include helpdesk *.csv
+recursive-include helpdesk *.html
+recursive-include helpdesk *.ico
+recursive-include helpdesk *.js
+recursive-include helpdesk *.json
+recursive-include helpdesk *.md
+recursive-include helpdesk *.png
+recursive-include helpdesk *.py
+recursive-include helpdesk *.svg
+recursive-include helpdesk *.txt
+recursive-exclude helpdesk *.pyc

README.md

@@ -1,22 +1,161 @@
 <div align="center" markdown="1">
-<img src="https://user-images.githubusercontent.com/46772424/181754239-a337beb3-fd35-4f27-969c-b9793f011458.svg" alt="FrappeDesk logo" width="170"/>
 
-**Open Source Helpdesk** </br>
-[frappedesk.com](https://frappedesk.com)
+<img src=".github/hd-logo.svg" alt="Frappe Helpdesk logo" width="80"/>
+<h1>Frappe Helpdesk</h1>
+
+**Customer Service, Made Simple and Effective**
+
+![GitHub release (latest by date)](https://img.shields.io/github/v/release/frappe/helpdesk)
+[![codecov](https://codecov.io/github/frappe/helpdesk/branch/develop/graph/badge.svg?token=8ZXHCY4G9U)](https://codecov.io/github/frappe/helpdesk)
+
+<a href="https://trendshift.io/repositories/12764" target="_blank"><img src="https://trendshift.io/api/badge/repositories/12764" alt="teableio%2Fteable | Trendshift" style="width: 250px; height: 55px;" width="250" height="55"/></a>
+</div>
 
 </div>
 
----
 
-FrappeDesk offers an easy setup, clean user interface, and automation tools to resolve customer issues efficiently. It is based on Frappe Framework. It lets you streamline your company's support and helps you to efficiently manage your customer queries. It can help you to,
+<div align="center">
+	<img src="./.github/Hero2.png" alt="Hero Image" width="100%" />
+</div>
+<br />
+<div align="center">
+	<a href="https://frappe.io/helpdesk">Website</a>
+	-
+	<a href="https://docs.frappe.io/helpdesk">Documentation</a>
+</div>
 
--   Create tickets from email or help center
--   Empower customers with a comprehensive knowledge base and self-service portal
--   Automate redundant tasks like agent assignment and set up triggers to notify agents and customers based on certain events
+## Frappe Helpdesk
+Frappe Helpdesk is an 100% open-source Ticket Management tool which helps you  streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
 
-<img src="https://user-images.githubusercontent.com/46772424/180410739-a64b8b65-43b4-4ec8-8a87-1f5e97f355e0.png" width=" ">
 
-## Installation
+
+### Motivation
+Managing issues from our customers was a big challenge for us. We were using the ERPNext support module which was not very good in UI and the UX was also not good. We wanted to have a tool that can be easily integrated with our existing system and can be customized as per our needs. So we decided to build Frappe Helpdesk.
+
+### Key Features
+
+- **Agent and Customer Portal Views**: Dual portals for agents and customers to simplify issue submission and management.
+
+- **Customizable SLAs**: Discover how you can set and track SLAs for better response times.
+
+- **Assignment Rules**: Custom auto-assignment of tickets based on priority, issue type, or workload.
+
+- **Knowledge Base**: Learn how to create and manage help articles to empower users and reduce tickets.
+
+- **Saved Replies**: Pre-written replies for common queries to ensure quick and consistent communication.
+
+<details open>
+<summary >View Screenshots</summary>
+<h3></h3>
+
+<div align="center">
+	<sub>
+		Agent List View
+	</sub>
+</div>
+
+![Agent List View](.github/AgentListView.png)
+
+
+<div align="center">
+	<sub>
+		Upload articles and let your customer solve their queries through the Knowledge Base.
+	</sub>
+</div>
+
+![Knowledge Base](.github/KB.png)
+
+<div align="center">
+	<sub>
+		With advanced search, your customers will be recommended relevant articles regarding their issue.
+	</sub>
+</div>
+
+
+![Article Search](.github/Search2.png)
+
+
+
+</details>
+<br>
+
+
+### Under the Hood
+
+- [**Frappe Framework**](https://github.com/frappe/frappe): A full-stack web application framework written in Python and Javascript.
+
+- [**Frappe UI**](https://github.com/frappe/frappe-ui): A Vue-based UI library, to provide a modern user interface. 
+
+
+## Production Setup
+
+### Managed Hosting
+
+You can try [Frappe Cloud](https://frappecloud.com), a simple, user-friendly and sophisticated [open-source](https://github.com/frappe/press) platform to host Frappe applications with peace of mind.
+
+It takes care of installation, setup, upgrades, monitoring, maintenance and support of your Frappe deployments. It is a fully featured developer platform with an ability to manage and control multiple Frappe deployments.
+
+<div>
+	<a href="https://frappecloud.com/helpdesk/signup" target="_blank">
+		<picture>
+			<source media="(prefers-color-scheme: dark)" srcset="https://frappe.io/files/try-on-fc-white.png">
+			<img src="https://frappe.io/files/try-on-fc-black.png" alt="Try on Frappe Cloud" height="28" />
+		</picture>
+	</a>
+</div>
+
+### Self Hosting
+
+Follow these steps to set up Frappe Helpdesk in production:
+
+**Step 1**: Download the easy install script
+
+```bash
+wget https://frappe.io/easy-install.py
+```
+
+**Step 2**: Run the deployment command
+
+```bash
+python3 ./easy-install.py deploy \
+    --project=helpdesk_prod_setup \
+    --email=your_email.example.com \
+    --image=ghcr.io/frappe/helpdesk \
+    --version=stable \
+    --app=helpdesk \
+    --sitename subdomain.domain.tld
+```
+
+Replace the following parameters with your values:
+- `your_email.example.com`: Your email address
+- `subdomain.domain.tld`: Your domain name where Helpdesk will be hosted
+
+The script will set up a production-ready instance of Frappe Helpdesk with all the necessary configurations in about 5 minutes.
+
+## Development Setup
+
+### Docker
+
+You need Docker, docker-compose and git setup on your machine. Refer [Docker documentation](https://docs.docker.com/). After that, follow below steps:
+
+**Step 1**: Setup folder and download the required files
+
+    mkdir frappe-helpdesk
+    cd frappe-helpdesk
+
+    # Download the docker-compose file
+    wget -O docker-compose.yml https://raw.githubusercontent.com/frappe/helpdesk/develop/docker/docker-compose.yml
+
+    # Download the setup script
+    wget -O init.sh https://raw.githubusercontent.com/frappe/helpdesk/develop/docker/init.sh
+
+**Step 2**: Run the container and daemonize it
+
+    docker compose up -d
+
+**Step 3**: The site [http://helpdesk.localhost:8000/helpdesk](http://helpdesk.localhost:8000/helpdesk) should now be available. The default credentials are:
+- Username: Administrator
+- Password: admin
 
 ### Local
 
@@ -24,20 +163,55 @@ To setup the repository locally follow the steps mentioned below:
 
 1. Install bench and setup a `frappe-bench` directory by following the [Installation Steps](https://frappeframework.com/docs/user/en/installation)
 1. Start the server by running `bench start`
-1. In a separate terminal window, create a new site by running `bench new-site frappedesk.test`
-1. Map your site to localhost with the command `bench --site frappedesk.test add-to-hosts`
-1. Get the Frappe Desk app. Run `bench get-app https://github.com/frappe/desk`
-1. Run `bench --site frappedesk.test install-app frappedesk`.
-1. Now open the URL `http://frappedesk.test:8000/frappedesk` in your browser, you should see the app running
+1. In a separate terminal window, create a new site by running `bench new-site helpdesk.test`
+1. Map your site to localhost with the command `bench --site helpdesk.test add-to-hosts`
+1. Get the Telephony app. Run `bench get-app https://github.com/frappe/telephony`
+1. Get the Helpdesk app. Run `bench get-app https://github.com/frappe/helpdesk`
+1. Run `bench --site helpdesk.test install-app helpdesk`.
+1. Run `bench build --app helpdesk`
+1. Now open the URL `http://helpdesk.test:8000/helpdesk` in your browser, you should see the app running
 
-## Contributions and Community
 
-There are many ways you can contribute even if you don't code:
+**For Frontend Development**
+1. Open a new terminal session and cd into `frappe-bench/apps/helpdesk/desk`, and run the following commands:
+    ```
+    yarn install
+    yarn dev or yarn dev --host helpdesk.test
+    ```
+1. Now, you can access the site on vite dev server at `http://helpdesk.test:8080`
 
-1. You can start by giving a star to this repository!
-2. If you find any issues, even if it is a typo, you can [raise an issue](https://github.com/frappe/desk/issues/new) to inform us.
-3. You can join our [telegram group](https://t.me/frappedesk) and share your thoughts.
+**Note:** You'll find all the code related to Helpdesk's frontend inside `frappe-bench/apps/helpdesk/desk`
 
-## License
 
-[GNU Affero General Public License v3.0](https://github.com/frappe/desk/blob/main/licence.md)
+## Compatibility matrix 
+
+| Helpdesk Branch | Compatible Frappe Framework Version |
+|-----------------|-------------------------------------|
+| main            | version-15                          |
+| main            | version-16                          |
+| develop         | develop branch                      |
+
+
+## Learn and connect
+
+- [Telegram Public Group](https://t.me/frappedesk)
+- [Discuss Forum](https://discuss.frappe.io/c/frappehelpdesk/69)
+- [Documentation](https://docs.frappe.io/helpdesk)
+
+## Contributing
+
+1. [Issue Guidelines](https://github.com/frappe/erpnext/wiki/Issue-Guidelines)
+1. [Report Security Vulnerabilities](https://frappe.io/security)
+1. [Pull Request Requirements](https://github.com/frappe/erpnext/wiki/Contribution-Guidelines)
+2. [Translations](https://crowdin.com/project/frappe)
+
+<br>
+<br>
+<div align="center">
+	<a href="https://frappe.io" target="_blank">
+		<picture>
+			<source media="(prefers-color-scheme: dark)" srcset="https://frappe.io/files/Frappe-white.png">
+			<img src="https://frappe.io/files/Frappe-black.png" alt="Frappe Technologies" height="28"/>
+		</picture>
+	</a>
+</div>

commitlint.config.js

@@ -1,25 +0,0 @@
-module.exports = {
-	parserPreset: "conventional-changelog-conventionalcommits",
-	rules: {
-		"subject-empty": [2, "never"],
-		"type-case": [2, "always", "lower-case"],
-		"type-empty": [2, "never"],
-		"type-enum": [
-			2,
-			"always",
-			[
-				"build",
-				"chore",
-				"ci",
-				"docs",
-				"feat",
-				"fix",
-				"perf",
-				"refactor",
-				"revert",
-				"style",
-				"test",
-			],
-		],
-	},
-};

commitlint.config.mjs

@@ -0,0 +1,25 @@
+export default {
+  parserPreset: "conventional-changelog-conventionalcommits",
+  rules: {
+    "subject-empty": [2, "never"],
+    "type-case": [2, "always", "lower-case"],
+    "type-empty": [2, "never"],
+    "type-enum": [
+      2,
+      "always",
+      [
+        "build",
+        "chore",
+        "ci",
+        "docs",
+        "feat",
+        "fix",
+        "perf",
+        "refactor",
+        "revert",
+        "style",
+        "test",
+      ],
+    ],
+  },
+};

crowdin.yml

@@ -0,0 +1,8 @@
+files:
+  - source: /helpdesk/locale/main.pot
+    translation: /helpdesk/locale/%two_letters_code%.po
+pull_request_title: "chore: sync translations from crowdin"
+pull_request_labels:
+  - translation
+commit_message: "chore: %language% translations"
+append_commit_message: false

desk/.gitignore

@@ -3,6 +3,7 @@ node_modules
 dist
 dist-ssr
 *.local
+dev-dist
 
 # local env files
 .env.local

desk/README.md

@@ -1,34 +0,0 @@
-# Frappe UI Starter
-
-This template should help get you started developing custom frontend for Frappe
-apps with Vue 3 and the Frappe UI package.
-
-This boilerplate sets up Vue 3, Vue Router, TailwindCSS, and Frappe UI out of
-the box.
-
-## Usage
-
-This template is meant to be cloned inside an existing Frappe App. Assuming your
-apps name is `todo`. Clone this template in the root folder of your app using `degit`.
-
-```
-cd apps/todo
-npx degit netchampfaris/frappe-ui-starter frontend
-cd frontend
-yarn
-yarn dev
-```
-
-The Vite dev server will start on the port `8080`. This can be changed from `vite.config.js`.
-The development server is configured to proxy your frappe app (usually running on port `8000`). If you have a site named `todo.test`, open `http://todo.test:8080` in your browser. If you see a button named "Click to send 'ping' request", congratulations!
-
-If you notice the browser URL is `/frontend`, this is the base URL where your frontend app will run in production.
-To change this, open `src/router.js` and change the base URL passed to `createWebHistory`.
-
-## Resources
-
--   [Vue 3](https://v3.vuejs.org/guide/introduction.html)
--   [Vue Router](https://next.router.vuejs.org/guide/)
--   [Frappe UI](https://github.com/frappe/frappe-ui)
--   [TailwindCSS](https://tailwindcss.com/docs/utility-first)
--   [Vite](https://vitejs.dev/guide/)

desk/auto-imports.d.ts

@@ -0,0 +1,14 @@
+/* eslint-disable */
+/* prettier-ignore */
+// @ts-nocheck
+// noinspection JSUnusedGlobalSymbols
+// Generated by unplugin-auto-import
+// biome-ignore lint: disable
+export {}
+declare global {
+  const LucideAlignJustify: typeof import('~icons/lucide/align-justify')['default']
+  const LucideCornerUpLeft: typeof import('~icons/lucide/corner-up-left')['default']
+  const LucideFileSearch: typeof import('~icons/lucide/file-search')['default']
+  const LucideMessageCircle: typeof import('~icons/lucide/message-circle')['default']
+  const LucideTag: typeof import('~icons/lucide/tag')['default']
+}

desk/index.html

@@ -1,18 +1,211 @@
 <!DOCTYPE html>
-<html lang="en">
-	<head>
-		<meta charset="UTF-8" />
-		<link rel="icon" href="/favicon.svg" />
-		<meta name="viewport" content="width=device-width, initial-scale=1.0" />
-		<title>Frappe Desk</title>
-	</head>
-	<body>
-		<div id="app"></div>
-		<div id="modals"></div>
-		<div id="popovers"></div>
-		<script type="module" src="/src/main.js"></script>
-		<script>
-			window.csrf_token = "{{ csrf_token }}"
-		</script>
-	</body>
+<html lang="{{ boot.lang or 'en' }}" dir="{{ boot.dir or 'ltr' }}">
+  <head>
+    <meta charset="UTF-8" />
+    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
+    <title>Helpdesk</title>
+    <meta name="mobile-web-app-capable" content="yes" />
+    <meta name="apple-mobile-web-app-capable" content="yes" />
+    <meta name="apple-mobile-web-app-title" content="Frappe Helpdesk" />
+    <meta name="apple-mobile-web-app-status-bar-style" content="white" />
+
+    <!-- PWA -->
+    <link
+      rel="icon"
+      type="image/png"
+      sizes="196x196"
+      href="/assets/helpdesk/desk/manifest/apple-icon-180.png"
+    />
+
+    <link
+      rel="mask-icon"
+      href="/assets/helpdesk/desk/manifest/manifest-icon-192.maskable.png"
+      color="#FFFFFF"
+    />
+
+    <link
+      rel="apple-touch-icon"
+      href="/assets/helpdesk/desk/manifest/apple-icon-180.png"
+    />
+
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2048-2732.jpg"
+      media="(device-width: 1024px) and (device-height: 1366px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2732-2048.jpg"
+      media="(device-width: 1024px) and (device-height: 1366px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1668-2388.jpg"
+      media="(device-width: 834px) and (device-height: 1194px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2388-1668.jpg"
+      media="(device-width: 834px) and (device-height: 1194px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1536-2048.jpg"
+      media="(device-width: 768px) and (device-height: 1024px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2048-1536.jpg"
+      media="(device-width: 768px) and (device-height: 1024px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1488-2266.jpg"
+      media="(device-width: 744px) and (device-height: 1133px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2266-1488.jpg"
+      media="(device-width: 744px) and (device-height: 1133px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1640-2360.jpg"
+      media="(device-width: 820px) and (device-height: 1180px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2360-1640.jpg"
+      media="(device-width: 820px) and (device-height: 1180px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1668-2224.jpg"
+      media="(device-width: 834px) and (device-height: 1112px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2224-1668.jpg"
+      media="(device-width: 834px) and (device-height: 1112px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1620-2160.jpg"
+      media="(device-width: 810px) and (device-height: 1080px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2160-1620.jpg"
+      media="(device-width: 810px) and (device-height: 1080px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1290-2796.jpg"
+      media="(device-width: 430px) and (device-height: 932px) and (-webkit-device-pixel-ratio: 3) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2796-1290.jpg"
+      media="(device-width: 430px) and (device-height: 932px) and (-webkit-device-pixel-ratio: 3) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1179-2556.jpg"
+      media="(device-width: 393px) and (device-height: 852px) and (-webkit-device-pixel-ratio: 3) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2556-1179.jpg"
+      media="(device-width: 393px) and (device-height: 852px) and (-webkit-device-pixel-ratio: 3) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1284-2778.jpg"
+      media="(device-width: 428px) and (device-height: 926px) and (-webkit-device-pixel-ratio: 3) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2778-1284.jpg"
+      media="(device-width: 428px) and (device-height: 926px) and (-webkit-device-pixel-ratio: 3) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1170-2532.jpg"
+      media="(device-width: 390px) and (device-height: 844px) and (-webkit-device-pixel-ratio: 3) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2532-1170.jpg"
+      media="(device-width: 390px) and (device-height: 844px) and (-webkit-device-pixel-ratio: 3) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1125-2436.jpg"
+      media="(device-width: 375px) and (device-height: 812px) and (-webkit-device-pixel-ratio: 3) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2436-1125.jpg"
+      media="(device-width: 375px) and (device-height: 812px) and (-webkit-device-pixel-ratio: 3) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1242-2688.jpg"
+      media="(device-width: 414px) and (device-height: 896px) and (-webkit-device-pixel-ratio: 3) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2688-1242.jpg"
+      media="(device-width: 414px) and (device-height: 896px) and (-webkit-device-pixel-ratio: 3) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-828-1792.jpg"
+      media="(device-width: 414px) and (device-height: 896px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1792-828.jpg"
+      media="(device-width: 414px) and (device-height: 896px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1242-2208.jpg"
+      media="(device-width: 414px) and (device-height: 736px) and (-webkit-device-pixel-ratio: 3) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-2208-1242.jpg"
+      media="(device-width: 414px) and (device-height: 736px) and (-webkit-device-pixel-ratio: 3) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-750-1334.jpg"
+      media="(device-width: 375px) and (device-height: 667px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1334-750.jpg"
+      media="(device-width: 375px) and (device-height: 667px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-640-1136.jpg"
+      media="(device-width: 320px) and (device-height: 568px) and (-webkit-device-pixel-ratio: 2) and (orientation: portrait)"
+    />
+    <link
+      rel="apple-touch-startup-image"
+      href="/assets/helpdesk/desk/manifest/apple-splash-1136-640.jpg"
+      media="(device-width: 320px) and (device-height: 568px) and (-webkit-device-pixel-ratio: 2) and (orientation: landscape)"
+    />
+  </head>
+  <body>
+    <div id="app"></div>
+    <div id="modals"></div>
+    <div id="popovers"></div>
+    <script type="module" src="/src/main.js"></script>
+    <script>
+      window.site_name = "{{ site_name }}";
+    </script>
+  </body>
 </html>

desk/package.json

@@ -1,34 +1,61 @@
 {
-	"name": "frappe-ui-frontend",
-	"private": true,
-	"version": "0.0.0",
-	"scripts": {
-		"dev": "vite",
-		"preview": "vite preview",
-		"build": "vite build --base=/assets/frappedesk/desk/ && yarn copy-html-entry",
-		"serve": "vite preview",
-		"copy-html-entry": "cp ../frappedesk/public/desk/index.html ../frappedesk/www/frappedesk/index.html"
-	},
-	"dependencies": {
-		"@headlessui/vue": "^1.5.0",
-		"@tailwindcss/line-clamp": "^0.4.2",
-		"@vitejs/plugin-vue": "^2.3.3",
-		"@vuepic/vue-datepicker": "^3.6.3",
-		"dayjs": "^1.10.7",
-		"echarts": "^5.4.1",
-		"frappe-ui": "^0.0.84",
-		"luxon": "^2.3.2",
-		"vue": "^3.2.26",
-		"vue-echarts": "^6.3.1",
-		"vue-router": "^4.0.12",
-		"vuedraggable": "^4.1.0"
-	},
-	"devDependencies": {
-		"@vitejs/plugin-vue": "^2.3.3",
-		"autoprefixer": "^10.4.2",
-		"postcss": "^8.4.5",
-		"tailwindcss": "^3.0.12",
-		"vite": "^2.0.5",
-		"vue-template-compiler": "^2.6.14"
-	}
+  "name": "helpdesk-ui",
+  "private": true,
+  "version": "0.0.0",
+  "type": "module",
+  "scripts": {
+    "dev": "vite",
+    "build": "vite build",
+    "serve": "vite preview",
+    "postinstall": "patch-package"
+  },
+  "dependencies": {
+    "@framework/ui": "link:../../frappe/ui",
+    "@headlessui/vue": "^1.7.22",
+    "@tailwindcss/typography": "^0.5.9",
+    "@tiptap/core": "^3.26.0",
+    "@tiptap/extension-table": "^3.26.0",
+    "@tiptap/extension-text-align": "^3.26.0",
+    "@tiptap/extension-text-style": "^3.26.0",
+    "@tiptap/pm": "^3.26.0",
+    "@tiptap/starter-kit": "^3.26.0",
+    "@twilio/voice-sdk": "^2.15.0",
+    "@vee-validate/zod": "^4.8.2",
+    "@vitejs/plugin-vue": "^4.6.2",
+    "@vueuse/core": "^14.1.0",
+    "@vueuse/integrations": "^14.1.0",
+    "dayjs": "^1.11.7",
+    "echarts": "^6.1.0",
+    "grid-layout-plus": "^1.1.0",
+    "frappe-ui": "1.0.0-rc.1",
+    "mime": "^3.0.0",
+    "pinia": "^2.0.33",
+    "sanitize-html": "^2.10.0",
+    "socket.io-client": "^4.7.2",
+    "tailwindcss-rtl": "^0.9.0",
+    "vue": "^3.5.14",
+    "vue-router": "^4.2.2",
+    "vuedraggable": "^4.1.0",
+    "zod": "^3.21.4"
+  },
+  "devDependencies": {
+    "@vitejs/plugin-vue-jsx": "^3.1.0",
+    "autoprefixer": "^10.4.13",
+    "patch-package": "^8.0.1",
+    "postcss": "^8.4.5",
+    "postinstall-postinstall": "^2.1.0",
+    "prettier": "2.8.4",
+    "tailwindcss": "^3.4.15",
+    "typescript": "^5.0.2",
+    "unplugin-icons": "^22.1.0",
+    "vite": "^5.4.21",
+    "vite-plugin-pwa": "0.17.5"
+  },
+  "resolutions": {
+    "cheerio": "1.0.0-rc.12",
+    "prosemirror-model": "1.25.9",
+    "prosemirror-state": "1.4.4",
+    "prosemirror-view": "1.41.9",
+    "prosemirror-transform": "1.12.0"
+  }
 }

desk/patches/frappe-ui+1.0.0-rc.1.patch

@@ -0,0 +1,70 @@
+diff --git a/node_modules/frappe-ui/src/molecules/editor/extensions/shared/suggestion-renderer.ts b/node_modules/frappe-ui/src/molecules/editor/extensions/shared/suggestion-renderer.ts
+index 91c8dc4..2883b93 100644
+--- a/node_modules/frappe-ui/src/molecules/editor/extensions/shared/suggestion-renderer.ts
++++ b/node_modules/frappe-ui/src/molecules/editor/extensions/shared/suggestion-renderer.ts
+@@ -5,6 +5,7 @@ import type {
+ } from '@tiptap/suggestion'
+ import type { Component } from 'vue'
+ import {
++  autoUpdate,
+   computePosition,
+   flip,
+   offset,
+@@ -40,6 +41,9 @@ export function createSuggestionRenderer(
+   let isActive = false
+   // Monotonic token; a stale onUpdate from a superseded query bails.
+   let renderToken = 0
++  // Monotonic token; a stale computePosition settling later bails.
++  let positionToken = 0
++  let cleanupAutoUpdate: (() => void) | null = null
+ 
+   function getListExpose(): SuggestionListExpose | null {
+     const ref = renderer?.ref as SuggestionListExpose | null | undefined
+@@ -52,6 +56,7 @@ export function createSuggestionRenderer(
+     const rect = getReferenceClientRect()
+     if (!rect) return
+     const reference = { getBoundingClientRect: () => rect }
++    const token = ++positionToken
+     void computePosition(reference, floatingEl, {
+       placement: floatingOptions?.placement ?? 'bottom-start',
+       middleware: [
+@@ -60,7 +65,7 @@ export function createSuggestionRenderer(
+         shift({ padding: 8 }),
+       ],
+     }).then(({ x, y }) => {
+-      if (!floatingEl) return
++      if (!floatingEl || token !== positionToken) return
+       Object.assign(floatingEl.style, {
+         position: 'absolute',
+         left: `${x}px`,
+@@ -93,7 +98,19 @@ export function createSuggestionRenderer(
+     floatingEl.style.position = 'absolute'
+     document.body.appendChild(floatingEl)
+     getReferenceClientRect = props.clientRect as () => DOMRect | null
+-    updatePosition()
++
++    // Positions once, then keeps the popup on the caret through scroll, window
++    // resize and its own height changes (`flip()` measures a height that async
++    // rows and late fonts change after the fact).
++    cleanupAutoUpdate = autoUpdate(
++      {
++        getBoundingClientRect: () =>
++          getReferenceClientRect?.() ?? new DOMRect(),
++        contextElement: props.editor?.view?.dom as HTMLElement | undefined,
++      },
++      floatingEl,
++      updatePosition,
++    )
+   }
+ 
+   return {
+@@ -139,6 +156,9 @@ export function createSuggestionRenderer(
+     onExit() {
+       isActive = false
+       renderToken++
++      positionToken++
++      cleanupAutoUpdate?.()
++      cleanupAutoUpdate = null
+       floatingEl?.remove()
+       renderer?.destroy()
+       floatingEl = null

desk/postcss.config.js

@@ -1,6 +1,6 @@
-module.exports = {
-	plugins: {
-		tailwindcss: {},
-		autoprefixer: {},
-	},
-}
+export default {
+  plugins: {
+    tailwindcss: {},
+    autoprefixer: {},
+  },
+};

desk/public/favicon.svg

@@ -1,4 +1,4 @@
-<svg width="1000" height="1000" viewBox="0 0 1000 1000" fill="none" xmlns="http://www.w3.org/2000/svg">
-<path fill-rule="evenodd" clip-rule="evenodd" d="M65 241H408.967V331.989H65V241ZM65 758.336V473.136H386.158V564.278H174.79V758.336H65Z" fill="#2490EF"/>
-<path d="M686.492 757.861H512.476V244.338H690.002C740.987 244.338 784.783 254.618 821.392 275.179C858.168 295.573 886.418 324.91 906.143 363.19C925.869 401.471 935.731 447.273 935.731 500.598C935.731 554.09 925.785 600.06 905.893 638.507C886.168 676.955 857.666 706.459 820.389 727.02C783.279 747.581 738.647 757.861 686.492 757.861ZM605.502 677.373H681.978C717.751 677.373 747.59 670.853 771.494 657.815C795.398 644.609 813.368 624.967 825.404 598.89C837.44 572.645 843.457 539.881 843.457 500.598C843.457 461.315 837.44 428.718 825.404 402.808C813.368 376.731 795.565 357.256 771.996 344.385C748.593 331.346 719.506 324.827 684.737 324.827H605.502V677.373Z" fill="#192734"/>
+<svg width="118" height="118" viewBox="0 0 118 118" fill="none" xmlns="http://www.w3.org/2000/svg">
+<path d="M93.9278 0H23.1013C10.3428 0 0 10.3428 0 23.1013V93.9278C0 106.686 10.3428 117.029 23.1013 117.029H93.9278C106.686 117.029 117.029 106.686 117.029 93.9278V23.1013C117.029 10.3428 106.686 0 93.9278 0Z" fill="#7D42FB"/>
+<path d="M95.9759 50.8753V27.8265L21 27.8265V38.3271H85.5278V48.3027C81.3275 49.5103 78.2824 53.3955 78.2824 57.9632C78.2824 62.531 81.3275 66.3637 85.5278 67.5713V77.5468H31.5006V50.1403H21V88.0474H96.0284V64.9986L89.7805 60.5359V55.3906L96.0284 50.9278L95.9759 50.8753Z" fill="#EDF7FF"/>
 </svg>

desk/src/App.vue

@@ -1,151 +1,45 @@
 <template>
-	<div v-if="!user.loading">
-		<router-view />
-		<Toasts />
-	</div>
+  <FrappeUIProvider>
+    <router-view />
+  </FrappeUIProvider>
+  <Dialogs />
 </template>
 
-<script>
-import { provide, ref } from "vue"
-import { call } from "frappe-ui"
-import { Toasts } from "@/utils/toasts"
+<script setup lang="ts">
+import { Dialogs } from "@/components/dialogs";
+import { useConfigStore } from "@/stores/config";
+import { useFavicon } from "@vueuse/core";
+import { FrappeUIProvider, setConfig, toast, useColorScheme } from "frappe-ui";
+import { storeToRefs } from "pinia";
+import { h, onMounted } from "vue";
+import Wifi from "~icons/lucide/wifi";
+import WifiOff from "~icons/lucide/wifi-off";
+import { __ } from "./translation";
+import { isCustomerPortal } from "./utils";
 
-export default {
-	name: "App",
-	components: {
-		Toasts,
-	},
-	setup() {
-		const user = ref({})
-		const viewportWidth = ref(
-			Math.max(
-				document.documentElement.clientWidth || 0,
-				window.innerWidth || 0
-			)
-		)
+const configStore = useConfigStore();
+const { favicon } = storeToRefs(configStore);
 
-		provide("user", user)
-		provide("viewportWidth", viewportWidth)
+useFavicon(favicon);
 
-		return { user }
-	},
-	mounted() {
-		window.addEventListener("online", () => {
-			this.$clearToasts()
-			this.$toast({
-				title: "You're online now",
-				icon: "wifi",
-				iconClasses: "stroke-green-600",
-				appearance: "success",
-				position: "bottom-right",
-			})
-		})
-		window.addEventListener("offline", () => {
-			this.$toast({
-				title: "You're offline now",
-				icon: "wifi-off",
-				iconClasses: "stroke-red-600",
-				appearance: "danger",
-				fixed: true,
-				position: "bottom-right",
-			})
-		})
-
-		this.user = {
-			signup: async (email, firstName, lastName, password) => {
-				return await this.$resources.signup.submit({
-					email: email,
-					first_name: firstName,
-					last_name: lastName,
-					password: password,
-				})
-			},
-			login: async (email, password) => {
-				return await this.$resources.login.submit({
-					usr: email,
-					pwd: password,
-				})
-			},
-			logout: async () => {
-				await call("logout")
-				this.$router.push({ path: "/frappedesk/login" })
-			},
-			resetPassword: async (email) => {
-				console.log("reset password")
-			},
-			isLoggedIn: () => {
-				const cookie = Object.fromEntries(
-					document.cookie
-						.split("; ")
-						.map((part) => part.split("="))
-						.map((d) => [d[0], decodeURIComponent(d[1])])
-				)
-
-				return cookie.user_id && cookie.user_id !== "Guest"
-			},
-			refetch: async (onRefetch = () => {}) => {
-				this.user.loading = true
-				await this.$resources.user.fetch()
-				onRefetch()
-			},
-			loading: true,
-		}
-
-		if (this.user.isLoggedIn()) {
-			this.$resources.user.fetch()
-		} else {
-			this.user.loading = false
-		}
-	},
-	resources: {
-		user() {
-			return {
-				method: "frappedesk.api.agent.get_user",
-				onSuccess: () => {
-					const userData = this.$resources.user.data
-					if (userData) {
-						this.user = { ...this.user, ...userData }
-						this.user.loading = false
-					}
-				},
-				onError: () => {
-					// TODO: check if error occured due to not logged in else handle the error
-					this.user.loading = false
-					this.$router.push({ name: "PortalLogin" })
-				},
-			}
-		},
-		login() {
-			return {
-				method: "login",
-				onSuccess: (res) => {
-					this.$event.emit("user-login-success", res)
-				},
-				onError: (error) => {
-					this.$event.emit("user-login-error", error)
-				},
-			}
-		},
-		signup() {
-			return {
-				method: "frappedesk.api.account.signup",
-				onSuccess: (res) => {
-					this.$event.emit("user-signup-success", res)
-				},
-				onError: (error) => {
-					this.$event.emit("user-signup-error", error)
-				},
-			}
-		},
-		helpdeskName() {
-			return {
-				method: "frappedesk.api.website.helpdesk_name",
-				auto: true,
-				onSuccess: (res) => {
-					document.title = `Frappe Desk ${res ? ` | ${res}` : ""}`
-				},
-			}
-		},
-	},
+if (!localStorage.getItem("theme")) {
+  localStorage.setItem("theme", "light");
 }
+useColorScheme();
+
+onMounted(() => {
+  window.addEventListener("online", () => {
+    toast(__("You are now online."), {
+      icon: () => h(Wifi, { class: "text-ink-base" }),
+    });
+  });
+
+  window.addEventListener("offline", () => {
+    toast(__("You are now offline."), {
+      icon: () => h(WifiOff, { class: "text-ink-base" }),
+    });
+  });
+  !isCustomerPortal.value && setConfig("localTimezone", window.timezone?.user);
+  setConfig("systemTimezone", window.timezone?.system || null);
+});
 </script>